Antoinette Baxter
Mansfield,TX
Summary
Proven leader with a track record of fostering teamwork and collaboration at US Bank, enhancing client trust through exceptional interpersonal communication. Expert in organizing efficient, detail-oriented services that exceed employer expectations. Demonstrates adaptability and a positive attitude, driving significant improvements in customer satisfaction and operational excellence without exceeding a single numerical percentage.
Overview
12
12
years of professional experience
Work History
Household CEO
10.2012 - Current
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve personal needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning playdates and parties
- Used strong interpersonal communication skills to convey information
- Volunteered at schools and church
- Highly organized
- Strong budgeting skills
Personal Banker/Mentor
US Bankcorp
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Front Office Supervisor
Holiday Inn Hotel
- Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.
- Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
- Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
- Promoted positive work environment by fostering teamwork among front office staff members.
Education
Associate of Applied Science - Entrepreneurship & Small Business Management
Tarrant County College
Fort Worth, TXHigh School Diploma -
Milwaukee Tech
Milwaukee, WI06.2000
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Team Collaboration
- Leadership Qualities
- Adaptability and Dependability
- Flexible Schedule
Timeline
Household CEO
10.2012 - Current
Personal Banker/Mentor
US Bankcorp
Front Office Supervisor
Holiday Inn Hotel
Associate of Applied Science - Entrepreneurship & Small Business Management
Tarrant County College
High School Diploma -
Milwaukee Tech