Antoinette Bollinger
Glendora,CA
Overview
27
27
years of professional experience
Work History
Manager of Business Development and Sales
The Candlelight Pavilion
Glendora, CA
09.1995 - 03.2022
- Coached team members on sales techniques and provided constructive feedback
- Buying the merchandise. Stocking Merchandise. Pricing merchandise. Organize the merchandise. Greeting people upon arrival.
- Established pricing policies that maximized profits while maintaining customer satisfaction levels.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Identified areas for improvement in operational processes and developed solutions to enhance efficiency.
- Resolved customer complaints regarding sales and service.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Manager at Gift Shop
candlelight Pavilion Dinner Theater
Glendora
08.2009 - 03.2022
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
Education
Registered Alcoholic Drug Technician - Treatment For Addiction
CAAP
06-2023
Some College (No Degree) - General Studies
Citrus College
Certified Nurse Assistant
Citrus College
Skills
- Brand Marketing
- Customer Service
- Training and mentoring
- Report Preparation
- Focused on customer satisfaction
- New Hire Training
- Training and coaching
- Problem-Solving
- Customer Relations
- Time Management
- Staff Training
- Product Knowledge
Additional Information
Did prep cooking for all meals.
Cooking
I helped our company make 4 different meals per night. Meat, Chicken, Fish and Veg with carbs and several types of vegetables. We also make several appetizers and desserts.
Timeline
Manager at Gift Shop
candlelight Pavilion Dinner Theater
08.2009 - 03.2022
Manager of Business Development and Sales
The Candlelight Pavilion
09.1995 - 03.2022
Registered Alcoholic Drug Technician - Treatment For Addiction
CAAP
Some College (No Degree) - General Studies
Citrus College
Certified Nurse Assistant
Citrus College