Antoinette Ellis
Spring
Summary
With more than 30 years of experience as an Accounts Payable Specialist and Lead, and over 25 years as a Customer Service Representative, I bring a wealth of expertise to every role I take on. I am motivated to learn new skills and contribute to the overall success of my team and organization. Recognized for my ability to adapt quickly, I am experienced with Sage Intacct and Sage/Accpac Software (ERP), Service Titan (FSM), Charter Software Aspen (DMS - combining ERP and CRM), Ramp (OCR-AI), Excel, and Word. I have also assisted with testing for the implementation of Microsoft Dynamics.
Responsible professional skilled in accounting procedures, reconciliations and issue resolution. Well-organized and analytical in approaching problems and resolving variances. Brings several years of related experience and superior work ethic focused on maximizing productivity and maintaining financial compliance.
Highly skilled Accounts Payable Specialist with a robust history in managing and processing invoices, reconciling accounts, and maintaining vendor relationships. Strengths include keen analytical skills, precise financial recordkeeping abilities, and strong understanding of accounting software systems. Have made significant impact in previous roles by streamlining payment processes and ensuring timely, accurate payments.
Overview
36
36
years of professional experience
Work History
Accounts Payable Specialist
Robert Half Talent Solutions
Houston
12.2025 - Current
- Participating in the phased implementation to shared services, I process both PO and Non-PO invoices using Service Titan. These invoices are posted and exported from Service Titan into Sage Intacct, where they are then converted and finalized.
Accounts Payable Lead
Nationwide Trailers, LLC
Houston
01.2018 - 11.2025
- At Nationwide Trailers, I managed utilities and accounts payable for 12 dealerships at the corporate level and was responsible for pricing and entering trailer inventory into CRM software. I worked in a fast-paced, multi-tasking environment and assisted with testing for the implementation of Microsoft Dynamics.
- Oversaw the complete invoice lifecycle, from receipt to final payment, ensuring adherence to company policies.
- Reconciled vendor statements and worked closely with purchasing and receiving departments to resolve discrepancies.
- Collaborated with vendors to verify accurate billing.
- Tracked and managed recurring monthly utilities and expenses for all 12 dealerships and corporate office suites, ensuring correct coding and prompt payments.
- Administered employee reimbursement expenses for all dealerships and executive officers, utilizing Nexonia for expense and travel management, as well as time tracking.
- Utilized Ramp, an operations platform for expense management and bill payments powered by OCR-AI technology.
- Reviewed over 1,000 credit card expenses monthly for proper coding and receipts, including PO and Non-PO charges and freight charges.
- Streamlined bill payments for more than 100 invoices each month using the Bill Pay function In Ramp.
- Reconciled 10 American Express statements for corporate cards.
- Collaborated effectively with management at all dealership levels.
- Generated check preparation reports to review invoices before payment and executed check runs for paper checks and ACH payments.
- Prepared tax information from software reports, coded and filed taxes, meeting deadlines for five states: TX, OK, IA, MO, and AR.
- Handled monthly FET tax deposits and quarterly filings, as well as monthly taxes for the Rental Trailer department.
- Trained and managed new hires in the Accounts Payable Department.
- Ensured timely and accurate entry of trailer inventory, applying pricing guidelines for cost and resale, supporting efficient sales operations and improved customer satisfaction.
- Demonstrated knowledge and experience in the Accounts Receivable department, including collections, emailing invoices, applying customer payments, and managing credit applications.
- Contributed to testing for the implementation of Microsoft Dynamics.
Accounts Payable Associate and Customer Service Representative
William V. MacGill & Co.
Lombard
05.1990 - 09.2017
- I led the conversion of the company's daily manual Accounts Receivable, Order Entry, Accounts Payable, and General Ledger processing into automated data entry systems. I was proficient in all Accounts Payable duties and handled customer inquiries and orders daily within a fast-paced, multi-tasking environment.
- Developed and maintained streamlined procedures for the Accounts Payable department and vendor accounts.
- Matched, coded, and processed vendor invoices and utility bills.
- Managed the entire invoice lifecycle, ensuring compliance with company policies, and reconciled vendor statements. Collaborated with purchasing and receiving departments and vendors to resolve discrepancies and ensure accurate billing.
- Trained new hires and management in Accounts Payable functions.
- Managed sales and use tax development, maintenance, and filing for four states (CA, IL, NC, VA), consistently meeting deadlines.
- Assisted the purchasing department and maintained inventory receipt paperwork.
- Provided monthly General Ledger reporting to ownership and submitted inventory evaluations to insurance companies.
- Supported beta testing of the company website (April 2017).
- Customer Service Representative
- Handled phone, fax, email, and web orders, assisting customers with a variety of issues and providing resolutions.
- Contacted vendors regarding back orders and quality concerns, and generated customer quote requests based on various discounts.
- Managed the online freight quotes process and negotiated claims with LTL carriers, UPS, and FedEx.
Education
High School Diploma - business education, computer programming
Addison Trail High School
Addison, ILSkills
- Ability to work well under pressure
- Quick learner with minimal supervision
- Expert keyboarding and typing skills
- 10-key proficiency
- Trusted employee
References
upon request
Timeline
Accounts Payable Specialist
Robert Half Talent Solutions
12.2025 - Current
Accounts Payable Lead
Nationwide Trailers, LLC
01.2018 - 11.2025
Accounts Payable Associate and Customer Service Representative
William V. MacGill & Co.
05.1990 - 09.2017
High School Diploma - business education, computer programming
Addison Trail High School