Summary
Overview
Work History
Education
Skills
Timeline
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Antoinette Hernandez

Santa Clarita,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

13
13
years of professional experience

Work History

Nanny

Nanny Santa Clarita
, California
08.2013 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
  • Cared for children of all ages from infants to pre-teens, including children with special needs
  • Looked after multiple children under the age of 5 at a home day care center
  • Currently working with a six-year-old, three-year-old, and an infant daily from 6:30 A.M To 3:30 P.M
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships
  • Monitored schedules to maintain sleeping, eating and school schedules for children

Sales Partner

Brighton Collectibles
Valencia, California
09.2019 - 05.2021
  • Successfully assisted customers in selection and purchasing of their desired items
  • Maintained a high customer service satisfactory between Valencia location and its frequent patrons
  • Achieved sales targets every shift
  • Handled and solved customers inquires and complaints.
  • Expanded customer base and boosted profit within product line
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques

Sales Associate / Shift Lead

Los Angeles Mission College
Sylmar, California
08.2018 - 02.2019
  • Main cashier during the back-to-school rush, applying student's financial aid, grants, and discounts into their textbook purchases
  • Promoted to shift lead and became in charge of opening the two separate locations after a month of work
  • Counted the tills at the end of each one of my shifts
  • Processed cash and card transactions effectively
  • Performed date entry into the system related to existing stock and purchase orders.
  • Prepared merchandise for sales floor by pricing or tagging
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
  • Maintained records related to sales, returns and inventory availability

Holiday Sales Associate

Things Remembered
Valencia, California
11.2018 - 01.2019
  • Maintained knowledge of current sales and promotions during the holiday season
  • Managed the store policies and executed day to day operational functions
  • Was offered a promotion after a month of work for satisfying the most customers.
  • Greeted, welcomed and offered immediate assistance to store customers
  • Built extensive product knowledge and recommended personalized solutions to customers
  • Stocked seasonal displays with high-demand items and frequently replenished merchandise
  • Answered customer questions about products and services, helped locate merchandise and promoted key items

ASHA, American Speech
08.2020 - Current

Education

Bachelor of Arts - Communicative Disorders, Speech Language Pathology

California State University- Northridge
Northridge, CA
05.2022

Associates Degree - Liberal Arts and Social Sciences

College of The Canyons
12.2019

Skills

  • Conversational in ASL
  • First Aid certification
  • CPR certification
  • Microsoft Word
  • PowerPoint
  • Google application
  • Social
  • Interpersonal communication
  • Schedule Creation
  • Superior Communication Skills
  • Task Prioritization
  • Scheduling and Coordinating

Timeline

ASHA, American Speech
08.2020 - Current

Sales Partner

Brighton Collectibles
09.2019 - 05.2021

Holiday Sales Associate

Things Remembered
11.2018 - 01.2019

Sales Associate / Shift Lead

Los Angeles Mission College
08.2018 - 02.2019

Nanny

Nanny Santa Clarita
08.2013 - Current

Bachelor of Arts - Communicative Disorders, Speech Language Pathology

California State University- Northridge

Associates Degree - Liberal Arts and Social Sciences

College of The Canyons

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Antoinette Hernandez