Antoinette Herrera
Espanola,NM
Summary
Professional educator with a proven track record in coordinating and enhancing academic programs. Skilled in curriculum development, team collaboration, and fostering positive learning environment. Known for adaptability, reliability, and results-driven approach. Expertise in mentoring staff, implementing educational strategies, and managing resources efficiently.
Overview
23
23
years of professional experience
Work History
FACE Prekindergarten Teacher/Coordinator
Kha'p'o Community School
Espanola, NM
09.2016 - Current
- Facilitated weekly team meetings and Reflective Supervision with staff
- Coordinated monthly family engagement activities to enhance parent involvement
- Created purchase requisitions and notices for program activities
- Conducted quarterly Parent Teacher Conferences and assessments
- Implemented Teaching Strategies Gold program to assess children's progress in 6 dimensions
- Collaborated on a hiring committee for new staff members
- Maintained a clean and safe work environment
Sales Associate
Daiso USA
Santa Fe, NM
12.2024 - 03.2026
- Led sales initiatives to enhance customer engagement and drive product visibility.
- Trained new associates on product knowledge and effective sales techniques.
- Streamlined inventory management processes, improving stock accuracy and replenishment efficiency.
- Developed promotional strategies, increasing foot traffic and elevating brand awareness among customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Billing Manager, Bill and Account Collectors
Santa Fe Osteoporosis Center
Santa Fe, NM
09.2006 - 12.2024
- Communicated effectively with customers to notify them of delinquent accounts
- Utilized mail, telephone, and personal visits to solicit payment from customers
- Processed payments and accurately posted amounts to customer accounts
- Contacted relevant department when customers failed to respond
- Initiated repossession proceedings or service disconnection when necessary
- Maintained detailed records of collection activities and account statuses
Promotions Representative
Buffalo Thunder Resort & Casino
Pojoaque, NM
06.2016 - 03.2017
- Collaborated with various departments to develop and implement promotional strategies
- Identified new opportunities to engage patrons and players
- Assisted in the creation of marketing materials for special offers
- Worked closely with project management to ensure successful execution of initiatives
- Conducted market research to inform decision-making on promotions
- Provided excellent customer service to enhance the overall gaming experience
Field Interviewer, Survey Researchers
NORC at the University of Chicago
Chicago, IL
09.2014 - 12.2014
- Conducted in-person interviews for the Native American Housing Needs survey
- Located homes and addresses for survey participants
- Compensated interviewers for their time
- Reported weekly progress to Field Manager
- Demonstrated self-motivation in completing tasks
- Ensured timely completion of project by December 2014
Promotions Rep, Gaming Service Workers, All Other
Cities of Gold Casino
Pojoaque, NM
11.2005 - 07.2006
- Collaborated with various departments to develop and implement promotional strategies
- Identified new opportunities to engage patrons and players
- Assisted in the creation of marketing materials for special offers
- Worked closely with project management to ensure successful execution of initiatives
- Conducted market research to inform decision-making on promotions
- Provided excellent customer service to enhance the overall gaming experience
Cashier, Cashiers
Trans-Lux Dreamcatcher Theater
Espanola, NM
04.2004 - 08.2005
- Operated electronic scanners, cash registers, and related equipment to receive and disburse money
- Processed credit and debit card transactions, as well as validated checks
- Demonstrated exceptional customer service etiquette
- Conducted customer service training sessions for new employees
- Ensured accuracy in handling financial transactions
- Maintained a high level of professionalism and integrity in all interactions with customers
Sales Associate/Cashier
Blockbuster
Espanola, NM
08.2003 - 04.2004
- Managed video returns and ensured they were placed back on display promptly
- Conducted inventory of movies, games, and snacks to track sales
- Trained new employees on customer service best practices
- Maintained accuracy in financial transactions
- Upheld professionalism and integrity in all customer interactions
- Provided exceptional customer service etiquette
Education
Associate of Science - Massage Therapy
Espanola
12-2014
Massage Therapy
Northern New Mexico Espanola Vocational School
05-2005
General High School School NM Curriculum
Pojoaque Valley high Pojoaque
05-2003
Skills
- Hard working, highly motivated team player
- Program coordination
- Teacher support
- Classroom management strategies
- Co-teaching
- Teacher training
- Professional development
- Educational leadership
- Recruitment strategies
- Cultural history
- Online learning platforms
- Parent-teacher collaboration
- Lesson planning
- Microsoft office
- Classroom administration
- Curriculum coordination
- Observation reports
- Assessment tools
Timeline
Sales Associate
Daiso USA
12.2024 - 03.2026
FACE Prekindergarten Teacher/Coordinator
Kha'p'o Community School
09.2016 - Current
Promotions Representative
Buffalo Thunder Resort & Casino
06.2016 - 03.2017
Field Interviewer, Survey Researchers
NORC at the University of Chicago
09.2014 - 12.2014
Billing Manager, Bill and Account Collectors
Santa Fe Osteoporosis Center
09.2006 - 12.2024
Promotions Rep, Gaming Service Workers, All Other
Cities of Gold Casino
11.2005 - 07.2006
Cashier, Cashiers
Trans-Lux Dreamcatcher Theater
04.2004 - 08.2005
Sales Associate/Cashier
Blockbuster
08.2003 - 04.2004
Massage Therapy
Northern New Mexico Espanola Vocational School
General High School School NM Curriculum
Pojoaque Valley high Pojoaque
Associate of Science - Massage Therapy
Espanola