Antoinette Kates
Newport News ,VA
Summary
Ambitious Human Resources Partner pursuing an Associate of Applied Science in Human Resource. Equipped to coordinate, execute, and deliver various HR programs, including recruitment, benefits, workers' compensation, and other HR projects and processes. Possess solid analytical and problem-solving skills to foster excellent relationships and establish credibility at all levels of the organization. Self-motivated individual displaying initiative in prioritizing tasks and handling numerous assignments simultaneously.
Overview
11
11
years of professional experience
Work History
Unit Secretary/Management Trainee
Riverside Regional Medical Center
06.2023 - 12.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Registrar Coordinator
Mary Immaculate Hospital
04.2018 - 05.2023
- Assisted in the development of academic calendars, balancing course offerings to accommodate diverse student needs.
- Streamlined registrar processes by implementing efficient document management systems.
- Supported department heads in curriculum development tasks, contributing to improved course offerings and sequences.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Administrative Assistant
AAFES
08.2013 - 04.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Education
Post-Graduate Certificate - Massage Therapy
Centura College
Newport News, VA06-2022
Associate of Applied Science - Human Resource
Bryant&Stratton College
Hampton, VA04-2018
Skills
- Multi-task
- Negotiating
- Time management
- Active listening/ communication
- Skills management
- Leadership
- Coaching
- Staff supervision
- Staff training
- Strategic planning
Accomplishments
- Delivered 25%-30% increase in team productivity all while holding my position as creative director.
- Secured the top percentile of the best order filler, promoting me to team lead.
- Accomplished supervised and completed projects, enhancing operational efficiency and meeting all deadlines.
- Leveraged over 4 years of experience in team lead/supervising to successfully lead a team of 10+ delivering high impact projects on time and under budget.
Timeline
Unit Secretary/Management Trainee
Riverside Regional Medical Center
06.2023 - 12.2024
Registrar Coordinator
Mary Immaculate Hospital
04.2018 - 05.2023
Administrative Assistant
AAFES
08.2013 - 04.2018
Post-Graduate Certificate - Massage Therapy
Centura College
Associate of Applied Science - Human Resource
Bryant&Stratton College
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