ANTOINETTE LISENBEE
Kennewick,WA
Summary
Friendly, customer-focused Cashier with attention to detail, good math skills, and ability to develop good customer relations for maximum customer loyalty and retention. Excels in helping customers feel welcomed Generate repeat business Hardworking with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging customers during transactions, quickly bagging merchandise, and help with special needs. Adaptable team player with flexible schedule and eagerness to meet demands of thriving retail business
Overview
15
15
years of professional experience
Work History
Safety Officer
Silverbow roofing
Kennewick, Washington
01.2018 - 12.2024
- Collected and reviewed data to identify potential compliance issues requiring further review.
- Coordinated training drills to increase employee safety awareness.
- Supported internal and external auditing teams conducting impartial compliance reviews.
- Served as liaison between management team and outside regulatory agencies when necessary.
- Maintained adequate supply of approved safety and PPE supplies for work force.
- Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
- Monitored employee performance to ensure compliance with safety regulations and company policies.
- Inspected premises to identify safety issues and non-conformity.
- Issued clear warnings to violators, outlining infractions, penalties and remediation steps.
Cashier
Sportsman's
Kennewick, Wa
11.2020 - 02.2024
- Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Operated POS cash register, handling an average of100+transactions on average daily
- Returned non-purchased products to shelves
- Greeted all customers and provided prompt and friendly service
- Assisted customers with locating items, answering questions and providing direction and service
- Bagged and packaged customer orders and purchases
- Verified prices using scanners
- Solved complaints by customers and issued credits for returned merchandise
Deli Associate
Albertsons
Richland, Wa
06.2017 - 01.2018
- Created food orders such as salads, sandwiches, and sliced meat and cheese to exact customer specifications
- Maintained highest quality shopping experience by answering questions and recommending products
- Followed procedures for slicing, weighing, and labeling products for sale
- Inspected and stored products within required range of temperature and proper storage to preserve food quality and freshness
- Dismantled and cleaned deli equipment to maintain sanitary workspace and prevent contamination
- Unloaded and broke down deliveries, stocked cases, and rotated cooler products
- Handled, prepared, and transported products correctly to minimize loss and meet customers' needs
- Sliced, weighed, and wrapped deli items carefully to preserve freshness
- Greeted customers, took orders, recommended new products, and provided efficient service
- Operated electric slicers, ovens, dishwasher, grinder, knives
- Helped customers select products based on tastes and preferences
House Cleaner
Marry maids
Kennewick, Wa
01.2010 - 11.2012
- Worked with a2 person housekeeping team, with personal and team accountability for cleaning3-4 house's daily, including conference facilities and sometimes office buildings
- Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
- Promoted positive customer relations through prompt, courteous, and efficient service while maintaining an upscale atmosphere meeting specifications and establishing standards
- Responded appropriately to customer's special cleaning requests
- Earned the best scores on customer surveys by thoroughly cleaning premises
- Kept housekeeping supervisor updated on restocking needs for supplies, linen, laundry, and accessories
- Selected the best tools and methods for all cleaning jobs, including deep cleaning, dusting, wood floor polishing, steam cleaning, vacuuming, mopping, carpet cleaning, window treatment, furniture cleaning, and upholstery cleaning
- Cleaned rugs, carpets, upholstery, and draperies
- Cleansed and sanitized kitchen areas
- Moved chairs, stools, tables, and furniture
- Performed rotation cleaning, including deep cleaning, and window washing
- Ensured all cleaning tasks were completed before leaving house or Business
Education
GED -
Columbia basin college
Pasco, WaSkills
- Cash handling
- Customer service excellence
- Restock products
- Process transactions
- Product knowledge
- Merchandise restocking
- Price verification
- Bag merchandise
- Cash register operation
- Refunds and exchanges
- Product restocking
- Returns processing
- Credit and cash transactions
- Product recommendations
- Currency counting
- Reliability and punctuality
- Point-of-sale system operation
- Basic math
- Staff training
- Money handling
- Upselling techniques
- ID verification
- Patience and empathy
Timeline
Cashier
Sportsman's
11.2020 - 02.2024
Safety Officer
Silverbow roofing
01.2018 - 12.2024
Deli Associate
Albertsons
06.2017 - 01.2018
House Cleaner
Marry maids
01.2010 - 11.2012
GED -
Columbia basin college