Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hairstyles
Actively worked in the Hair Color Bar providing all color service offerings including but not limited to all over color, roots treatment, roots and gloss treatment, balayage highlights and toning glaze treatment
Exhibit sales and service behaviors in all interactions and communications with clients
Cut, color, trim and shape hair or clip-in extensions, based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers, and razors
Shampoo, rinse condition scalp with water, using the latest products or other solutions
Demonstrate and sell hair care products and minerals cosmetics
Promote, recommend and sell client-specific beauty salon's products and services.
Cosmetologist
JCPenney Hair Salon
Lithonia, GA
01.2017 - 01.2019
Provided 7+ technical hair services including cutting, straightening, coloring, highlights, balayage, hair extensions, and special occasion hair styling
Analyzed hair and scalp condition while providing basic treatment or advice on beauty care solutions for scalp and hair
Restocked workstations and inform management of necessary inventory in need of replacement
Cross-sold multiple brands and beauty categories (makeup, skin care, hair, etc.) resulting in a 10% monthly sales increase
Shampooed and blow-dried hair in addition to other hair treatments, such as waving, straightening, tinting, and scalp conditioning massages
Upheld the standards of sanitation and sterilization as directed by law as well as the spa’s policies and procedures
Owner/ Operator
Fay’ness Hair Salon
Detroit, MI
01.2010 - 01.2017
Founded and managed all features of business, including customer service, accounting, inventory management, sales, marketing, staffing and training
Provided outstanding customer service while continuing to grow business
Maintained a loyal customer base of over 150 guests
Managed inventory effectively to ensure high productivity
Responsible for customer satisfaction, client retention and new client recruitment
Effectively managed the budget insuring a positive bottom line
Trained stylists to become more successful and imparted skills necessary to compete in a demanding profession
Managed employees Provided great customer service Sold retail and services Performed all hair services with excellence Managed books
Responsible for compliance with Barbers and Cosmetologists and regulations
Managed clientele and advertisements and maintain accounting records
Processed of accounts payable, vendor management and payroll in house
Actively worked in the Hair Color Bar providing all color service offerings including but not limited to all over color, roots treatment, roots and gloss treatment, balayage highlights and toning
glaze treatment.
Manager/Cosmetologists
Celebrity Chambers Salon
Detroit, MI
01.1995 - 01.2010
Led and managed sales and operations
Able to do sew ins, wig install, closures, frontals etc
Consulted each client with proper hair advice
Experience with Natural Hair Care
Oversight of facility operations, ensuring that customers are satisfied, managing employees 'schedules and performance
Selected Contributions: Conducted administrative and management of all services and staff of beauty salon
Budget preparation and management, expenditure control and monitoring of sales and revenue of beauty salon
Performed ordering, management, and maintenance of beauty salon's materials, equipment, and supplies
Helped staff members in hair color preparation, hair styling, and haircuts
Promoted, recommended and sold client-specific beauty salon's products and services
Scheduled work timings for staff and appointments for residents and clients
Experience with dye and bleach processing
Cosmetologist
Nunnies Hair Salon
Detroit, MI
01.2001 - 01.2004
Performed additional services such as consultations, shampoo and blowout services, and retail product recommendations
Engaged with clients through listening and reflecting the needs of the client to deliver a distinct and delightful client experience resulting in future client engagement with the Hair Color Bar
Supported as needed the front-end operations while adhering to all company standard operating procedures, including but not limited to; buy online pick up in store retail orders
Generated incremental revenue for the Hair Color Bar by building the service order through additional services, sales of unlimited roots memberships, subscriptions, and home hair care products
Exhibited sales and service behaviors in all interactions and communications with clients
Regularly achieve and exceed daily, weekly, and monthly sales goals
Demonstrate a positive and cooperative approach towards teammates, valuing their ideas and insights to expand the positive experience for the client