Antoinette Richardson
Dallas,TX
Summary
Proven professional with a track record of optimizing routes and enhancing customer satisfaction at Dallas ISD. Skilled in defensive driving and effective communication, consistently promoting safety and efficiency. Demonstrated ability to foster supportive environments and resolve conflicts, contributing significantly to team and customer service excellence.
Overview
12
12
years of professional experience
Work History
Transportation Driver
Dallas ISD
08.2018 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Promoted a strong safety culture within the team by sharing best practices for avoiding accidents or incidents on the road.
Resident Assistant
Denton State Supported Living Center
03.2013 - 08.2013
- Developed relationships with residents through regular check-ins and open communication.
- Supported program initiatives by contributing ideas and feedback during meetings.
- Collaborated with staff to create a supportive environment for residents.
- Resolved conflicts by facilitating discussions between involved parties.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
Education
Associate of Science - Billing And Coding
Ultimate Medical Academy
Clearwater, FL05-2012
High School Diploma -
Roosevelt High School
Saint Louis Mo06-1994
Skills
- Defensive driving
- Fuel efficiency
- Route planning
- Heavy lifting
Timeline
Transportation Driver
Dallas ISD
08.2018 - Current
Resident Assistant
Denton State Supported Living Center
03.2013 - 08.2013
Associate of Science - Billing And Coding
Ultimate Medical Academy
High School Diploma -
Roosevelt High School