Antoinette Williams
Lapeer,MI
Summary
Current Resident Producer for the state of Michigan, previously in Colorado, for Accident and Health, Casualty, Life and Property insurance. Able to maintain customer accounts, review, write/sell products. Expansive experience working with customers and retention. Experience working with Underwriting, including background in medicine/medical terminology. A motivated, service/retention-minded team member in the insurance industry, especially tasked with assisting customers/agency with excellent results.
Overview
7
7
years of professional experience
Work History
Customer Service Agent
Potter & Roose Inc.
08.2023 - 06.2024
Client Management Specialist
Samuel C. Moore-State Farm
04.2021 - 08.2022
Customer Service Representative
Rick Hayes-State Farm
09.2020 - 02.2021
Business Development Representative
Greater Denver Better Business Bureau
10.2019 - 04.2020
Retail Sales Associate
Mattress King
04.2018 - 07.2019
Account Executivve
View Newspaper Group/The County Press
09.2017 - 06.2018
Education
Associate of Applied Science -
Mott College
Flint, MI05.2011
Associate of Arts -
Mott College
Flint, MI05.2009
Skills
*Experience with many CRM systems and Microsoft applications
*Customer Service, Sales, Quoting, Payments, Policy Reviews, Writing/Selling Insurance products
*Highly Skilled at Working With Customers and Retention
*Skilled at Multi-Tasking, Organizational Tasks, Telephone & Office Equipment Use
VOLUNTEER/COMMUNITY WORK
- Volunteered at B Light Restoration Center in Flint, Michigan.
- Sports volunteer, Track/Wrestling, Bear Creek High School, Lakewood, Colorado, 2019-2022.
- Lead Fundraiser/Event Captain/Volunteer, Faith City, Fenton, Michigan, 2012-2018.
Timeline
Customer Service Agent
Potter & Roose Inc.
08.2023 - 06.2024
Client Management Specialist
Samuel C. Moore-State Farm
04.2021 - 08.2022
Customer Service Representative
Rick Hayes-State Farm
09.2020 - 02.2021
Business Development Representative
Greater Denver Better Business Bureau
10.2019 - 04.2020
Retail Sales Associate
Mattress King
04.2018 - 07.2019
Account Executivve
View Newspaper Group/The County Press
09.2017 - 06.2018
Associate of Applied Science -
Mott College
Associate of Arts -
Mott College
Similar Profiles
Noah McMinnNoah McMinn
House and Pet Sitter at Don and Barb RooseHouse and Pet Sitter at Don and Barb Roose
Monjed AlmanaseerMonjed Almanaseer
Research Assistant at University of California, Riverside Micheal Roose Research LabResearch Assistant at University of California, Riverside Micheal Roose Research Lab
Devlin HayDevlin Hay
Lead Painter at Roose Painting & RestorationLead Painter at Roose Painting & Restoration
Melissa LambMelissa Lamb
Executive Housekeeping Manager at Hoilday Inn ExpressExecutive Housekeeping Manager at Hoilday Inn Express
Riley AmossRiley Amoss
Shipping and Receiving Clerk at BurlingtonShipping and Receiving Clerk at Burlington