Antoinette Wynne

Interpreter services procurement research, analytics, and development of requirements/improvements on contracts:

• Analyze policies, laws, rules, and regulations relating to interpreter and translation services, including ongoing knowledge of relevant collective bargaining agreements.
• Analyze and evaluate interpreter and translation services from other State Agencies and other state contracts.
• Analyze and evaluate interpreter and translation services Master Contracts.
• Conduct research, business analysis, and develop requirements for interpreters and translators on state contracts of various scopes (ASL, in person, over the phone, video remote, etc.).
• Provide professional and technical subject matter expertise and guidance for developing, writing, implementing, and overseeing policies and procedures having statewide impact to the program and the impact
• Provide expert level Subject Matter Expert for interpreter and translation services procurement solicitation projects.
• Perform as lead to plan, design, develop, write, schedule, implement, evaluate, and improve on-going training relating to program modifications needed to ensure the Language Access contracts are in compliance with state and federal guidelines.

Serve as point of contact to provide customer service and vendor management:

• Lead multi-disciplinary project development team using process improvement strategies and including working with State Agency (DSHS, HCA, LNI, DCYF) staff to determine improvements to interpreter contracts.
• Monitor interpreter and translation contract vendors performance, including direct communication with Contractors’ administrators, customer service managers, and staff to ensure performance.
• Understand the customer’s needs and identify vendor opportunities.
• Demonstrate, develop, and train DES staff on relevant cultural competencies in the language access community.
• Develop statewide interpreter scheduling and use training and tools:
• Design training curriculum including training materials, conduct training, and assess success of training.
• Lead and facilitate trainings using multifaceted approaches including virtual platforms for purchasers for the Departments’ statewide interpreter and translation services contracts.

Serve as a Division and Team Resource on language access reports:

• Oversee production of the Language Access Report to the legislature.
• Represent DES and the state on major, substantive, and innovative language access program methods and related law.
• Represent DES at community forums and meetings, and prepare, present, recommend and report to external stakeholders which may include DES leadership, the Governor’s office, Office of Financial Management, WFSE, LAP Union, the Legislature, healthcare providers, local and state agencies, contractors, consultants, and community organizations.

• Independently plan, manage, and conduct solicitations for low, medium, and high complexity contracts, focusing on best value awards
• Consult with customers and vendors to achieve business objectives through understanding markets, commodities, and applying best value procurement concepts
• Use project management methods and techniques to plan and manage solicitations and assigned projects
• Coordinate directly with stakeholders and customers to define requirements
• Create professional, technical, and legally compliant documents following RCW, policy, procedure and guidelines
• Conduct negotiations with parties to any contract or agreement on terms and conditions, pricing, etc.
• Perform analysis of proposals for technical requirements and cost factors
• Interact directly with customers and vendors to address and correct vendor performance management issues
• Write corrective actions (cure, suspension, termination) and contract amendments.
• Actively participate in reviewing and monitoring program policies, procedures and guidelines for improvement; bringing ideas for change forward proactively

• Independently plan, manage, and conduct solicitations for low, medium, and high complexity contracts, focusing on best value awards
• Consult with customers and vendors to achieve business objectives through understanding markets, commodities, and applying best value procurement concepts
• Use project management methods and techniques to plan and manage solicitations and assigned projects
• Coordinate directly with stakeholders and customers to define requirements
• Create professional, technical, and legally compliant documents following RCW, policy, procedure and guidelines
• Conduct negotiations with parties to any contract or agreement on terms and conditions, pricing, etc.
• Perform analysis of proposals for technical requirements and cost factors
• Interact directly with customers and vendors to address and correct vendor performance management issues
• Write corrective actions (cure, suspension, termination) and contract amendments
• Actively participate in reviewing and monitoring program policies, procedures and guidelines for improvement; bringing ideas for change forward proactively
• Successfully awarded the City of San Diego’s largest Public Works construction contract for the West Mission Bay Drive Bridge a FEDERAL FHWA funded contract (Solicitation No. K-18-1472-DBB-3), in the amount of $110,742,985.00.
• Presenter at the Public Works Project Management Academy (PMA), Construction Management Academy (CMA), and managing the City of San Diego’s Job fair booths during special events.

• Support stakeholders such as U.S. Navy, Military Sealift Command, U.S. Coast Guard and commercial customers.
• Contract review, contract preparation, negotiation, and administration, verifying export classification and foreign restrictions, and customer interface to provide for contract award and fulfillment in accordance with company policy
• Reviewed, interpreted, recommended, and negotiated contractual terms and conditions and interprets established policies, procedures, and standard practices to develop proactive plans to ensure contract activities achieve desired objectives and timetables
• Represent the organization as the primary administrative contact on assigned contracts for my sector, including but not limited to adherence to the FAR's, OMB, and other government contract regulations
• Manage complex contract purchasing system reviews as well as DCAA and DCMA audits, and compliance & reporting requirements
• Implemented improvements to contract generation process to increase efficiency.
• Gathered information on subcontractor pricing for project development.
• Determined final quality and acceptance of contractor work and operations.
• Demonstrated proficiency in data entry, contract modification and billing.
• Monitored incoming contracts and service agreements for correct pricing and information.
• Coordinated changes to agreement which might occur during contract lifetime.
• Coordinated and attended meetings as company's main contact to review contractual obligations.