Jennifer Reynolds
Spokane,WA
Summary
A veteran communication professional, with more than 20 years experience, I have the proven ability to design and implement effective communications strategies that build brands, engage stakeholders, meet key objectives and drive measurable results. With a long career in public service, I'm passionate about serving my communities.
Overview
20
20
years of professional experience
Work History
Communications Manager
Washington State Department Of Enterprise Services
Olympia, WA
10.2011 - Current
- Develop communications strategies to drive forward progress in government efficiency.
- Serve as an agency spokesperson for media and public inquiries.
- Build and maintain relationships with agency leadership and program specialists.
- Write and edit news releases, web content, speeches, articles, reports, features and other materials that reflect the agency’s priorities and business offerings.
- Track customer service and relationships using customer relationship management technology.
Communications Consultant
Washington State Department Of Personnel
Olympia, WA
03.2010 - 09.2011
- Wrote executive communications for the agency director and deputy director, including internal messages, messages to external audiences and speeches.
- Media relations: Was considered the ‘go to’ person by government reporters for information about the state workforce.
- Was instrumental in the launch of the state's central job search website Careers.wa.gov.
- Produced videos promoting employment in state government.
Public Relations Strategic Project Manager
Providence St. Peter Hospital
Olympia, WA
01.2007 - 01.2010
- Managed production and content of monthly employee newsletter that informed staff of the organization's financial health, hospital events and health tips.
- Communicated with media regularly to build relationships and optimize press coverage.
- Advised hospital leadership on effective internal and external communications strategies.
- Collaborated with others to create marketing, educational and informational materials for a wide range of audiences as needed
Senior Media Relations Specialist
University Of Texas Medical Branch At Galveston
Galveston, TX
01.2002 - 01.2007
- Garnered extensive local, regional and national positive media attention as a senior media relations specialist.
- Managed internal and external communications for the University’s of School of Medicine, the largest within the institution and the second largest public medical school in the state.
- Provided communications support for student events including the White Coat Ceremony, UTMB Health Fair and Commencement Day.
- Translated complex medical research into feature magazine stories, press releases and newsletter articles.
Education
Communications
Spokane Falls Community College
Spokane, WABachelor of Arts - Communications, Journalism
The Evergreen State College
Olympia, WA06.1997
Skills
- Journalism
- Media Relations
- Writing
- Editing
- Content Development
- Strategic Communications Planning
- Problem-Solving
- Video Production
- Customer Relationship Management technology
- Survey Development
- Dependable and Responsible
Affiliations
Board Member, Association of Women in Communications
Member, Public Relations Society of America
Training
Leading Others, Department of Enterprise Services
Writing for the Web/Plain Talk, AnthroTech
Personal Storytelling for Professional Success Workshop, Terry Wolfisch Cole
Timeline
Communications Manager
Washington State Department Of Enterprise Services
10.2011 - Current
Communications Consultant
Washington State Department Of Personnel
03.2010 - 09.2011
Public Relations Strategic Project Manager
Providence St. Peter Hospital
01.2007 - 01.2010
Senior Media Relations Specialist
University Of Texas Medical Branch At Galveston
01.2002 - 01.2007
Communications
Spokane Falls Community College
Bachelor of Arts - Communications, Journalism
The Evergreen State College
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