Jennifer Reynolds
Spokane,WA
Summary
A veteran communication professional, with more than 20 years experience, I have the proven ability to design and implement effective communications strategies that build brands, engage stakeholders, meet key objectives and drive measurable results. With a long career in public service, I'm passionate about serving my communities.
Overview
20
20
years of professional experience
Work History
Communications Manager
Washington State Department Of Enterprise Services
Olympia , WA
2011.10 - Current
- Develop communications strategies to drive forward progress in government efficiency.
- Serve as an agency spokesperson for media and public inquiries.
- Build and maintain relationships with agency leadership and program specialists.
- Write and edit news releases, web content, speeches, articles, reports, features and other materials that reflect the agency’s priorities and business offerings.
- Track customer service and relationships using customer relationship management technology.
Communications Consultant
Washington State Department Of Personnel
Olympia , WA
2010.03 - 2011.09
- Wrote executive communications for the agency director and deputy director, including internal messages, messages to external audiences and speeches.
- Media relations: Was considered the ‘go to’ person by government reporters for information about the state workforce.
- Was instrumental in the launch of the state's central job search website Careers.wa.gov.
- Produced videos promoting employment in state government.
Public Relations Strategic Project Manager
Providence St. Peter Hospital
Olympia , WA
2007.01 - 2010.01
- Managed production and content of monthly employee newsletter that informed staff of the organization's financial health, hospital events and health tips.
- Communicated with media regularly to build relationships and optimize press coverage.
- Advised hospital leadership on effective internal and external communications strategies.
- Collaborated with others to create marketing, educational and informational materials for a wide range of audiences as needed
Senior Media Relations Specialist
University Of Texas Medical Branch At Galveston
Galveston , TX
2002.01 - 2007.01
- Garnered extensive local, regional and national positive media attention as a senior media relations specialist.
- Managed internal and external communications for the University’s of School of Medicine, the largest within the institution and the second largest public medical school in the state.
- Provided communications support for student events including the White Coat Ceremony, UTMB Health Fair and Commencement Day.
- Translated complex medical research into feature magazine stories, press releases and newsletter articles.
Education
Communications
Spokane Falls Community College
Spokane, WABachelor of Arts - Communications, Journalism
The Evergreen State College
Olympia, WA06.1997
Skills
- Journalism
- Media Relations
- Writing
- Editing
- Content Development
- Strategic Communications Planning
- Problem-Solving
- Video Production
- Customer Relationship Management technology
- Survey Development
- Dependable and Responsible
Affiliations
Board Member, Association of Women in Communications
Member, Public Relations Society of America
Training
Leading Others, Department of Enterprise Services
Writing for the Web/Plain Talk, AnthroTech
Personal Storytelling for Professional Success Workshop, Terry Wolfisch Cole
Timeline
Communications Manager
Washington State Department Of Enterprise Services
2011.10 - Current
Communications Consultant
Washington State Department Of Personnel
2010.03 - 2011.09
Public Relations Strategic Project Manager
Providence St. Peter Hospital
2007.01 - 2010.01
Senior Media Relations Specialist
University Of Texas Medical Branch At Galveston
2002.01 - 2007.01
Communications
Spokane Falls Community College
Bachelor of Arts - Communications, Journalism
The Evergreen State College
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