Antoinette Boone
AVON, IN 46123-3804,Indiana
Summary
Seasoned healthcare professional with over 35 years in administrative support and coordination within complex clinical environments. Expertise in scheduling, documentation management, and communication with interdisciplinary teams. Focused on optimizing workflows and maintaining accurate case documentation. Pursuing an Administrative Assistant role to enhance clinical operations in a non-patient-facing office.
Overview
1
1
Certification
17
17
years of professional experience
Work History
UM Nurse Consultant
American Health Holding / Aetna
Remote
06.2025 - 02.2026
- Managed high‑volume administrative workflows, ensuring timely documentation, follow‑up, and effective coordination with physicians and clinical reviewers.
- Retrieved, organized, and reviewed medical records from multiple external sources.
- Communicated with providers to secure essential documentation, facilitating smooth case progression.
- Exceeded productivity and accuracy benchmarks, demonstrating strong performance in administrative tasks.
Medical Review Registered Nurse
Florida Blue
Remote
05.2022 - 12.2024
- Partnered with medical directors and internal teams to maintain workflow efficiency.
- Coordinated case documentation and ensured timely completion of administrative review processes.
- Displayed consistent reliability and independence while managing multiple tasks in a fast-paced environment. in a complex, matrix environment.
Concurrent Review RN
Managed Health Services
Indianapolis, Indiana
01.2017 - 09.2021
- Retrieved and organized medical records from hospitals and providers.
- Coordinated communication between interdisciplinary teams.
- Maintained accuracy and timeliness while managing multiple priorities.
Medical Management RN II
Anthem Blue Cross Blue Shield
Indianapolis, Indiana
01.2009 - 12.2016
- Coordinated documentation, scheduling, and provider communication to enhance medical management operations.
- Organized and prioritized complex case queues to ensure timely resolution of cases. requiring organization and prioritization.
- Trained new staff to streamline administrative workflows.
Education
Bachelor of Science - Nursing
University of Indianapolis
Indianapolis, IN12-1989
Skills
Administrative Support
Scheduling & Calendar Management Medical Records Retrieval
Patient Appointment Coordination Documentation Accuracy
MS Office (Word, Excel, PowerPoint) High‑Volume Workflow Management Provider Communication
Team Collaboration
Attention to Detail
Adaptability to Changing Priorities
Complex Work Environment Experience
Certification
- RN License No. 28108417A — Expires Oct 2027
RN License No. 28108417C — Expires Oct 2027
Timeline
UM Nurse Consultant
American Health Holding / Aetna
06.2025 - 02.2026
Medical Review Registered Nurse
Florida Blue
05.2022 - 12.2024
Concurrent Review RN
Managed Health Services
01.2017 - 09.2021
Medical Management RN II
Anthem Blue Cross Blue Shield
01.2009 - 12.2016
Bachelor of Science - Nursing
University of Indianapolis