Results-driven accounting professional with extensive experience at Lennox Industries Inc., excelling in invoicing and cash application. Achieved 99.8% accuracy in processing over 4,000 invoices monthly while enhancing customer relationships through effective dispute resolution. Proficient in advanced Excel and ERP systems, with a strong focus on process improvement and collections.
Improved deposit accuracy from 96 % to 99.8 % at Lennox by revamping reconciliation procedures and automating exception reporting in Excel., Developed a collections communication template that decreased average follow-up cycles by 25 % while maintaining positive client rapport., Recognized with Lennox “Finance Excellence” award (2023) for safeguarding multimillion-dollar cash flows during ERP migration.
Member, National Association of Credit Management (NACM)