Insurance Professional experienced in sales and account acquisition. Achieved revenue growth through consultative selling and strategic client engagement while developing high-performing teams and delivering impactful training programs. Focused on fostering collaborative culture that drives problem-solving and goal achievement.
Bankers Life and Casualty — Clinton Township, MI
A.M. Best A Rated Insurance & Financial Advisory
Entry-Level Insurance Sales Representative 3/2021 – 5/2026
-Managed client account acquisition, onboarding, and retention.
-Delivered customer service, policy guidance, and claims support.
-Built long-term relationships through consultative sales strategies.
Unit Field Trainer 1/2023 – 2/2024
-Trained and mentored new sales representatives.
-Oversaw production metrics and performance development.
-Led onboarding, skill-building workshops, and field coaching.
Detroit Elite Marketing (No longer in business)
Fortune 100 Marketing LLC (AT&T, Apple, Samsung, etc.)
888 W Big Beaver Rd Ste 220 Troy MI 48084
Marketing Representative — Just Energy Campaign 8/2020 – 2/2021
-Acquired new customer accounts for natural gas services.
-Delivered product presentations and customer consultations.
Led a team of marketing representatives. 9/2020 – 2/2021
-Trained and supervised entry-level marketing reps.
-Managed daily production goals and team performance.
-Provided coaching on communication, sales strategy, and customer engagement.
Outdoor Retailer Outfitter
13975 Hall Rd, Shelby Township, MI 48315
6/2017-2/2020
-Entry Level Retail Rep responsible for warehouse stock transmittal intake, merchandise floor organization, customer interaction and service, sales transitions and returns.
Allegra Diretc Communications
663 South Blvd E Rochester Hills Blvd, Rochester Hills, MI 48307
-Subcontracted Customer Service Inbound-Call Center
- Allegra clients list included: BlueCross BlueShield of MN, MI (UAW Specific), etc...
-Customer Service Rep September 2014 - July 2015
- Subcontracted for BCBSMN Surplus Call Volume
-Resolved customer inquiries through multi-channel support, ensuring timely and effetcive communication. (Examples include but not limited to: Physician, Facility, Pharmacy Network status-Prior Authorizations- Rx Mail Orders - etc.
Metro Controls
22660 15 Mile Rd Clinton Township, MI 48035
(586)790-2500
-Temperature Controls DDC Installer
Warehouse Worker 5/09- 9/13
-Streamlined order fulfillment processes, improving accuracy and turnaround time.
-Constructed DDC Temperature Install Panels for various Job Sites. (Basic Electrical Wiring and Bench Test of Controls Module)
-Supported Field Staff with Transmittals of Job Site Building Materials
-Maintained Various Company Vehicles and Warehouse
Boy Scout of America; Eagle Scout
Licensed Insurance Producer: Health and Life
National Producer Number: 19806655