To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Technical Support Engineer
Nokia Solution & Networks
West Chicago, IL
2020.11 - Current
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Served as primary point of contact for support relating to owned solutions and products.
Contributed to whitepapers, blogs and videos for marketing, sales and training.
Updated and maintained current customer support database.
Printer Technician
Barrister Global Services Network
Hammond, LA
2017.07 - 2020.11
Investigated hardware product issues involving materials and software and devised solutions.
Efficiently troubleshot and repaired printer and computer equipment to cut company costs and maximize productivity.
Adhered to safety protocols and policies to reduce workplace hazards.
Education
Bachelor of Science - Business Administration
University of Wisconsin - Whitewater
Whitewater, WI
2022.01 - Current
GED -
Dekalk Community Unit School
Illinois
2001.05 -
Skills
Customer relationship management
undefined
Timeline
Bachelor of Science - Business Administration
University of Wisconsin - Whitewater
2022.01 - Current
Technical Support Engineer
Nokia Solution & Networks
2020.11 - Current
Printer Technician
Barrister Global Services Network
2017.07 - 2020.11
GED -
Dekalk Community Unit School
2001.05 -
Similar Profiles
Adam VeghAdam Vegh
IT Service Owner at Nokia Solution & NetworksIT Service Owner at Nokia Solution & Networks