Anton Olson
Minneapolis,MN
Summary
Reliable Shift Supervisor bringing 9+ years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2014 - Current
- Conducted weekly inventory of supplies, equipment, and food items.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Assisted customers with product selection when needed.
- Supervised and led employees to maintain productivity and customer service levels.
Interpreter
Self-employeed
06.2008 - 09.2011
- Translated written texts from one language to another accurately and efficiently.
- Facilitated communication between non-English speaking patients and healthcare providers.
- Interpreted verbal conversations between individuals with limited English proficiency.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
- Supported colleagues by providing assistance with translations as needed.
- Provided appropriate contextual information to increase clients understanding of translations.
- Proofread, edited and revised translated documents.
- Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions.
Education
GED -
Kansas Board of Regents
Wichita, KS09-2013
Skills
- Customer-Oriented
- Inventory Control
- Staff Motivation
- Training and Mentoring
- Spanish Fluency
- Microsoft Office
- Critical Thinking
- Problem-Solving Aptitude
Languages
Spanish
Professional
Accomplishments
- Star Scout Rank
- High school Junior Varsity team Captain
Timeline
Shift Supervisor
Starbucks
10.2014 - Current
Interpreter
Self-employeed
06.2008 - 09.2011
GED -
Kansas Board of Regents