Anton Suslov
Largo,FL
Summary
Experienced and dedicated vacation rental cleaner with a proven track record of maintaining impeccable standards of cleanliness and guest satisfaction. Adept at efficiently managing turnovers between guests, ensuring a seamless and welcoming environment. Possesses excellent attention to detail, time-management skills, and a thorough understanding of hospitality industry standards. Committed to creating a positive and memorable experience for guests by delivering exceptional cleaning services. Proactive and reliable team player with a strong work ethic, capable of thriving in a fast-paced and dynamic vacation rental environment. Seeking to contribute my expertise and commitment to excellence to a forward-thinking vacation rental management team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vacation Rentals Cleaner
American Style In Homes And Yachts
07.2022 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Travel Consultant
Travel Agency
09.2007 - 06.2022
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
- Streamlined booking processes for increased efficiency and reduced client wait times.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Organized trips for individual, family and business travelers.
- Developed promotional materials for travel packages to market hot destinations.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Helped customers with passport and visa applications.
- Created promotional materials to increase visibility and attract larger market share.
- Implemented automated office systems, optimizing client, and data communications as well as records management.
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
Education
High School Diploma -
Secondary School 475
Moscow, Russia06.2002
Skills
- Laundry
- Waste Management
- Chemical Handling
- Housekeeping
- Quality Assurance
- Complex Problem-Solving
- Disinfection Practices
- Hazardous Material Handling
- Sanitation Practices
- Customer Service
- Supply Inventory Management
- Laundry services
- Knowledge of cleaning products
- Sanitization procedures
- Odor control methods
- Reliability and punctuality
- Attention to detail
- Basic maintenance knowledge
- Restroom sanitation
- Facilities Inspection
- Quality Control
- Physical Stamina
- Decision-Making
- New Employee Training
- OSHA Compliance
- Flexible Schedule
- Team Collaboration
- Basic Mathematics
- Safety Standards and Protocols
- Checklists and Recordkeeping
Certification
- Hospitality & Tourism Management, Florida Atlantic University - June, 2020.
Languages
Russian
Native or Bilingual
English
Limited Working
Timeline
Vacation Rentals Cleaner
American Style In Homes And Yachts
07.2022 - Current
Travel Consultant
Travel Agency
09.2007 - 06.2022
High School Diploma -
Secondary School 475
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