Antonella Capizzani
Fairfax,United States
Summary
Soon to be graduate that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Courier Driver
Instacart and Door Dash
08.2021 - Current
- Maintained a high level of professionalism throughout interactions with both store staff members and customers
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Gas Station Supervisor
ExxonMobil
04.2020 - 09.2020
- Maintained clean and orderly work station.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Cleaned up gas and other spills in accordance with spill procedures.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Maintained inventory of all saleable items.
- Assisted with inventory management, helping to keep stock levels consistent and up to date.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Promoted special offers and discounts to customers to maximize sales.
- Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
Companion Caregiver
Independent You
04.2019 - 01.2020
- Offered companionship and kindness to elderly patients
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel
- Provided safe mobility support to help patients move around personal and public spaces
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy
- Transported individuals to events and activities, medical appointments, and shopping trips
- Prepared meals and snacks and assisted patients with eating tasks to support healthy nutrition
Brand Representative
Hollister.Co
04.2018 - 03.2019
- Completed floorsets, filled floor, and rang up customers
- Maintained an outgoing, stylish, and helpful demeanor
- Provided excellent customer service, resulting in positive feedback and repeat business
- Enhanced sales performance through effective communication of product features and benefits.
- Initiated conversations to connect with costumers, while maintaining highly social behaviors to assist in closing a sale
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Worked on Black Friday
Stock Room Associate
Hollister.Co
04.2018 - 03.2019
- Adapted to changing store needs or priorities
- Assisted with inventory receiving process, inspecting incoming deliveries boxes for accuracy, quality control issues, or signs of tampering before entering them into the system
- Maintained organization of the stock room, clearly labeling items, and arranging according to size or color
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Maintained inventory records and effectiveness of merchandise flow, ensured timely replenishment of stock and prevented product shortages
- Checked numbers manually and used hand-held equipment to locate products
- Willingly taking on additional responsibilities as needed to support overall the store
- Worked on Black Friday
Education
High School Diploma -
Fairfax High School
Fairfax, VA06-2018
Associate's Degree - Psychology
Northern Virginia Community College
12.2023
Bachelor of Science - Psychology
George Mason University
Fairfax, VA12.2025
Skills
- Working independently
- Time Management
- Problem-solving
- Respectful
- Adaptability
- Positive attitude
- Attention to detail
- Effective communicator
- Customer service
- Patient care
- Multitasking and organization
- Inventory management
- Goal oriented
- Creative thinking
- Compassionate
- Emotional support
- Conflict resolution
- Data Analysis
- Team collaboration
- Sales support
Languages
English
Native or Bilingual
Portuguese
Full Professional
Spanish
Limited Working
Hobbies and Interests
- Dance: 12 years of experience in multiple different styles, I was Captain of the Dance Team 2018 at FHS
- Photography: Took a couple of classes in high school
- Reading: Enjoy reading in my free time
- NAM: did National American Miss the summer of 2017 and won 1st in the talent section
- Animal-lover: Have loved animals my whole life and recently adopted a puppy
- Puzzles: I love to challenge my brain, especially with puzzles or games
- Medical: I've always found the human body fascinating
Timeline
Courier Driver
Instacart and Door Dash
08.2021 - Current
Gas Station Supervisor
ExxonMobil
04.2020 - 09.2020
Companion Caregiver
Independent You
04.2019 - 01.2020
Brand Representative
Hollister.Co
04.2018 - 03.2019
Stock Room Associate
Hollister.Co
04.2018 - 03.2019
High School Diploma -
Fairfax High School
Associate's Degree - Psychology
Northern Virginia Community College
Bachelor of Science - Psychology
George Mason University
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