Antonella Chery
Hamilton,NJ
Summary
Effective collaboration is a critical factor in achieving our organizational objectives. My approach involves tackling complex tasks with a positive outlook and a determination to identify optimal solutions. My talent for organization and attention to detail enables me to deliver high-quality work while working seamlessly with diverse teams. My specialization is in quality control, and I collaborate closely with various departments to ensure thorough scrutiny of all documentation, especially about different types of loans. My commitment to excellence drives me to exceed expectations and deliver exceptional results. I possess extensive knowledge of insurance products and services and have the skills to analyze documentation, handle routine and complex issues, and promote new products to meet sales objectives. As a Life Insurance Agent, I provide personalized solutions tailored to meet individual coverage needs while prioritizing the development of long-term customer relationships and delivering exceptional service
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Life Insurance Agent
New York Life Insurance Co
Fulton, NY
12.2023 - Current
- Communicated with clients to understand needs and identify best policies for each case.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Educated clients on various types of life insurance policies available in the market.
QUALITY CONTROL SPECIALIST
CENLAR FSB
EWING
05.2021 - 01.2022
- Recorded findings of the inspection process, collaborating with the quality team to implement corrective actions
- QC loan modification Agreement QC distinct types of loan modification such as VA, FHA Fannie MAE NJ Housing, and FREDDIE MAC Closed active bill and emailed foreclosure department to take further action
- Planned and implemented performance improvement and quality assurance programs
- Created and maintained several databases to track statistical data
- Addressed non-conformance issues, pausing production to correct errors.
Front Desk Agent
Chauncey Hotel conference center
Princeton
03.2019 - 01.2020
- Used internal software to process reservations, check-ins, and check-outs
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Passenger Service Agent
Newark Airport
12.2016 - 10.2017
- Oversaw ticketing, gate, and ramp services
- Prepared a variety of different written communications, reports, and documents
- Worked with customers to understand their needs and provide excellent service.
Education
Bachelor of Science - Business Administration, Finance
Thomas Edison State University
Finance Certification -
Thomas Edison University
Skills
- Attention to Detail
- Critical Thinking
- Self-Motivated
- Records organization and review
- Materials inspection
- Fluent in Haitian Creole
- Documentation and Reporting
- Issue resolution
- Corrective action
- Building Relationships
- Lead Prospecting
- Client Relationship Management
- New Agent Training
- Client Service
- Professional Relationships
- Final Expense Insurance
Certification
Insurance Producer: Accident & Health or Sickness; Life - Active
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteImportant To Me
Work-life balanceCareer advancementPersonal development programsCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Life Insurance Agent
New York Life Insurance Co
12.2023 - Current
QUALITY CONTROL SPECIALIST
CENLAR FSB
05.2021 - 01.2022
Front Desk Agent
Chauncey Hotel conference center
03.2019 - 01.2020
Passenger Service Agent
Newark Airport
12.2016 - 10.2017
Bachelor of Science - Business Administration, Finance
Thomas Edison State University
Finance Certification -
Thomas Edison University