Antonella Fernandez
Miami,FL
Summary
Results-driven individual with strong communication and customer service skills. Committed to enhancing user experiences through effective program execution and safety compliance, contributing to community engagement and satisfaction.
Personable and energetic individual with knack for creating engaging activities and fostering positive community atmosphere. Familiar with event planning and safety regulations, bringing strong organizational and communication skills. Committed to promoting well-being and creating memorable recreational experiences.
Overview
4
4
years of professional experience
Work History
Recreation Leader
City of Miami Beach Parks & Recreation
05.2024 - 12.2025
- Facilitated recreational programs and activities for diverse community groups.
- Assisted in planning and executing seasonal events, enhancing community engagement.
- Monitored facility usage and ensured compliance with safety protocols.
- Provided excellent customer service to participants and families during events.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Assisted in maintaining cleanliness and organization of food preparation areas.
Brand Ambassador
Aerie By American Eagle
06.2022 - 12.2022
- Promoted brand awareness through engaging product demonstrations and customer interactions.
- Educated customers on product features, benefits, and styling tips to enhance shopping experience.
- Collaborated with team members to execute promotional events and in-store displays effectively.
- Assisted in maintaining visual merchandising standards according to Aerie guidelines for optimal presentation.
- Gathered customer feedback to inform marketing strategies and improve overall service quality.
- Engaged, educated, and befriended customers to deliver amazing experiences.
Education
Bachelor of Science - Mechanical Engineering
Miami Dade College
Miami, FL08-2026
Skills
- Customer service skills
- Computer skills
- Schedule management
- Safety awareness
- Daily reporting
- Team leadership
- Exceptional communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Recreation Leader
City of Miami Beach Parks & Recreation
05.2024 - 12.2025
Brand Ambassador
Aerie By American Eagle
06.2022 - 12.2022
Bachelor of Science - Mechanical Engineering
Miami Dade College