Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANTONELLA VINA

Austin,Texas

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience

Work History

Server Assistant

Uchi
09.2023 - Current
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.

Server

Earls Kitchen + Bar
03.2020 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained the most 5 star Yelp reviews
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Science - Psychology Major, Marketing Minor

Florida International University
Miami, FL
12.2023

Skills

  • Daily Specials Memorization
  • Guest Engagement
  • Food and Beverage Pairings
  • Dining Area Maintenance

Languages

Spanish
Native or Bilingual

Timeline

Server Assistant

Uchi
09.2023 - Current

Server

Earls Kitchen + Bar
03.2020 - 08.2023

Bachelor of Science - Psychology Major, Marketing Minor

Florida International University

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ANTONELLA VINA