Antonette Hoff Lustig
Las Vegas,NV
Summary
Proven multitasker and customer service expert, I excelled at Garden Plaza, enhancing guest experiences and maintaining high cleanliness standards. Skilled in inventory management and pharmacy operations, I streamlined processes at Mount Carmel Diocesan General Hospital, significantly improving efficiency. My ability to resolve customer issues and ensure service quality stands out, showcasing my dedication to excellence and operational proficiency.
Overview
14
14
years of professional experience
Work History
Server
Garden Plaza Independent and Assisted Living
11.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cook and Server
JJ American Diner
01.2016 - 09.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Hospital Pharmacy Clerk
Mount Carmel Diocesan General Hospital
09.2006 - 06.2012
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted and labeled prescriptions with correct item and quantity.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Explained medication use and side effects under pharmacist direction.
Education
Bachelor of Science - Business Administration
Manuel S Enverga University Foundation
Lucena City, Philippines03-2000
Skills
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
- Inventory counting
- Processing payments
- Supporting pharmacy operations
- Pharmacy operations
- Resolving customer issues
Timeline
Server
Garden Plaza Independent and Assisted Living
11.2019 - 04.2020
Cook and Server
JJ American Diner
01.2016 - 09.2018
Hospital Pharmacy Clerk
Mount Carmel Diocesan General Hospital
09.2006 - 06.2012
Bachelor of Science - Business Administration
Manuel S Enverga University Foundation
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