Antonette Shivers
Bossier City,LA
Summary
Authorized to work in the US for any employer. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Capstone Logistics, LLC
Shreveport, LA
06.2022 - 06.2023
- Answer phones
- Schedule appointments
- Take payments
Beverage Cart Attendant/Bartender/server
Samstown Casino
Shreveport, LA
04.2011 - Current
Customer Service Representative
CenturyLink
Shreveport, LA
01.2017 - 08.2018
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
Customer Service Representative
Horseshoe Casino
Bossier City, LA
12.2020 - 01.2022
Cashier
A.b palmer recreational center
Shreveport, LA
06.2008 - 09.2009
- Sold company products
- Stocked store
- Teachers Aid
Sales Associate
Albertsons
05.2005 - 08.2005
Sales Associate
JCPenney
06.2004 - 09.2004
Education
College Degree - Esthetician
Pat Goins Benton Road Beauty School
Bossier City, LA 08.2018 - 3 2019
undefined
Grambling State University
Green Oaks High School
Skills
Waxing, certified in lash extensions, facials
Timeline
Administrative Assistant
Capstone Logistics, LLC
06.2022 - 06.2023
Customer Service Representative
Horseshoe Casino
12.2020 - 01.2022
College Degree - Esthetician
Pat Goins Benton Road Beauty School
08.2018 - 3 2019
Customer Service Representative
CenturyLink
01.2017 - 08.2018
Beverage Cart Attendant/Bartender/server
Samstown Casino
04.2011 - Current
Cashier
A.b palmer recreational center
06.2008 - 09.2009
Sales Associate
Albertsons
05.2005 - 08.2005
Sales Associate
JCPenney
06.2004 - 09.2004
undefined
Grambling State University
Green Oaks High School