Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonia Alves

New Bedford,MA

Summary

Dynamic merchandise associate with proven expertise at Lowe's Home Improvement in creating impactful retail displays and executing effective merchandising plans. Skilled in staff training and communication, I enhance customer satisfaction through strategic product placements and innovative visual displays, driving sales and fostering strong team collaboration.

Overview

27
27
years of professional experience

Work History

Merchandise Associate

Lowes Home Improvment
North Dartmouth, MA
11.2018 - Current
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Built product displays and placed appropriate signage for merchandise.
  • Executed markdowns according to established procedures while maintaining appropriate margins.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Built effective partner store relationships to improve customer satisfaction.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.

HVAC Assistant

G E H central heating and ac
New Bedford, MA
04.2000 - 05.2020
  • Held or supplied tools, parts and supplies for other workers.
  • Followed safety protocols while working with refrigerants such as Freon.

Head Cashier

Home Depot
North Dartmouth, MA
03.1998 - 04.2000
  • Offered customers carry-out service at completion of transaction.
  • Helped with purchases and signed customers up for rewards program.
  • Conducted regular audits of cash registers to ensure accuracy and compliance with financial policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Education

High School Diploma -

Madison Park High
Roxbury, MA
06-1994

Skills

  • Interior retail displays
  • Visual displays
  • Product placements
  • Interior and exterior displays
  • Staff training
  • Excellent communication
  • Floor set design
  • Merchandising plan development
  • Critical thinking
  • Self-motivation
  • Organization and prioritization
  • Professionalism
  • Communication
  • Team building
  • Decision-making

Languages

English
Professional
Spanish
Professional
Portuguese creole
Professional

Timeline

Merchandise Associate

Lowes Home Improvment
11.2018 - Current

HVAC Assistant

G E H central heating and ac
04.2000 - 05.2020

Head Cashier

Home Depot
03.1998 - 04.2000

High School Diploma -

Madison Park High

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