Antonia Aviles
Schertz,USA
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve complaints and issues. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Rover Logistics LLC
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
SEASONAL DRIVER HELPER / WAREHOUSE WORKER
UPS
11.2023 - 02.2024
- Rode on vehicle to assist driver while serving customers on designated route.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Recorded delivery information on invoice or load lists and completed documentation.
- Exhibited good attendance, work habits, and willingness to learn job functions.
BEHAVIORAL HEALTH TECHNICIAN
US Army
06.2021 - 01.2023
- Taught successful strategies to promote client wellness and independence.
- Charted patient observations by following prescribed procedures and standards.
- Developed strong interpersonal skills while interacting with clients in a respectful and professional manner.
HOSTESS / FOOD RUNNER
Anchor Bar
07.2019 - 07.2020
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
- Stocked service areas with supplies to deliver faster service to guests.
Education
GED -
Texas Education Agency
San Antonio, TX06.2020
Skills
- Dependable and reliable
- Inventory processing expertise
- Documentation and reporting
- Materials transport
- Vehicle inspections
- Positive attitude
- Client support
- Effective team collaboration
Certification
- Department of Transportation (DOT) Certification - April 2025
- Behavioral Health Technician Certification - June 2021
- Army Achievement Medal - December 2021
Timeline
Delivery Driver
Rover Logistics LLC
04.2024 - Current
SEASONAL DRIVER HELPER / WAREHOUSE WORKER
UPS
11.2023 - 02.2024
BEHAVIORAL HEALTH TECHNICIAN
US Army
06.2021 - 01.2023
HOSTESS / FOOD RUNNER
Anchor Bar
07.2019 - 07.2020
GED -
Texas Education Agency
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