Antonia Hernandez
Riverside,CA
Summary
Outgoing professional engages with students to promote a love of learning. Seeking a teaching position in an educational setting—10 years’ experience. An Instructor dedicated to creating an inclusive classroom and introducing innovative student learning activities. Engaging Instructor is skilled in introducing students to diverse mediums, developing lesson plans, and assessing student progress. Proficient in fostering an imaginative environment and making learning fun for all participants. Fosters creative environment, designing lesson plans and assessing student progress. A valuable educator is passionate about art and art history.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Omni Metal Finishing
11.2016 - 01.2020
- Receptionist with six years of experience managing administrative functions for office personnel
- Possess strong ability to analyze information and provide solutions to problems
- Assisting departments with various projects
- Completed weekly department inspections to ensure compliance with specifications and quality standards
- Received 60+ calls and redirected them to appropriate department
- Managed and maintained visitor management system and documented accordingly
- Operated telephone to answer, screen, or forward calls, provided information, took messages, or scheduled appointments
- Adeptly managed multi-line phone system and pleasantly greeted all customers.
Art Instructor
Festival of The Arts and Pageant of the Masters
06.2017 - 06.2019
- Instructed Printmaking, painting, and ceramic workshop
- Managed material and ordered supplies for classes
- Assisted departments with various projects
- Answered questions regarding different artists' work and techniques
- Effectively administered and implemented services and activities for students
- Worked with students ages 3–18 years old.
- Collaborated with fellow instructors to develop a comprehensive art curriculum, resulting in increased student engagement.
- Mentored students on their projects, providing constructive feedback and guidance for improved artistic expression.
- Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
- Documented student work to exhibit and celebrate each child's learning process.
- Enhanced student creativity by implementing diverse art techniques and mediums in lessons.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
Reservations
Southern California Gray Line
01.2015 - 10.2016
- Managed guest tour and transportation reservations
- Answering incoming calls and email reservations
- Inputting data in an Excel spreadsheet for guest resort transportation
- Sales and upgrading guest tours
- Answered customers' questions and addressed problems and complaints in person and via phone Effectively with no supervision and expedited completion of customer orders
- Multitask and fax guest information to local attractions
- Visited local hotels and spoke with staff and management regarding new tours and feedback on customer satisfaction.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Help Desk
Golden West College
09.2012 - 08.2015
- Scheduled student appointments with counselors
- Faxed or emailed student Information to universities for transfers
- Coordinated and managed meetings and schedules of SOAR orientations
- Developed spreadsheets for SOAR orientation schedules
- Incorporated field experience and technical knowledge into learner-centered presentations emphasizing interactive, hands-on practice
- Worked in multiple departments, Fiscal Services, and Writing center
- Took leadership role at assigned sites, including organizing orientation, workshops, and special events
- Maintain positive relationships with staff, program participants, and school personnel.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Social Work Internship Program
Truancy Reduction
01.2015 - 06.2015
- Directed parent education and family reunification activities
- Interviewed clients individually and with families to determine what services would best address their needs
- Advised patients on community resources and made referrals
- Evaluated and addressed individual client needs and concerns
- Completed intake appointments and filed information in Excel
- Educated residents and their families regarding other community resources
- Developed workable solutions for recurring problems for individuals and families
- Maintained thorough case history records and wrote detailed reports
- Maintain positive relationships with staff, program participants, and school personnel.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers via phone, email, or person to provide information.
- Gathered, organized, and input information into a digital database.
Executive Concierge and Front Desk Agent
Hilton
09.2000 - 08.2014
- Build and maintain effective leadership skills
- Mentored new customer service associates
- I worked in multiple departments as needed, including hotline, bell desk, reservations, mailroom, and executive concierge.
- Managed approximately 30 incoming calls, emails, and faxes daily from customers.
- Provided accurate information regarding local attractions, restaurants, and activities.
- Handled complex travel arrangements for guests, including transportation bookings and itinerary planning.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
- Managed front office operations of a busy hotel, delivering 5-star service to cultivate loyalty and satisfaction.
- Collaborated with other departments to ensure smooth communication and coordination regarding guest needs and preferences.
- Assisted guests with a variety of services and local attraction information.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Managed check-in and check-out procedures for guests.
- Offered friendly and efficient service to customers and handled challenging situations with ease.
- Handled customer complaints to satisfy and retain guests.
- Created a welcoming and comfortable environment for guests.
- Maintained up-to-date knowledge of local attractions, events, and dining options to provide informed guest recommendations.
Youth Development Professional
Boys and Girls Club
01.1998 - 12.2001
- Worked with students ages 3–16-year-old
- Tutored students in reading, language arts, and other subjects
- Collated classroom materials to help teachers prepare for daily instructions and activities
- Taught children to organize toys, wash hands, and share by leading by example
- Ensured safety for all students when implementing activities and programs
- Adapted teaching methods and materials to meet student’s varying needs and interest
- Maintained contact with schools, external community groups, members' parents, and others to assist in resolving problems
- Supervised children in the classroom and playground
- Ensured program space/area is organized and cleaned during and after use
- Provided homework assistance, academic enrichment, and physical activity
- Created an engaging and inclusive environment
- Assisted in creating and implementing lesson plans
- Adapted instructional techniques according to student learning styles and progress
- Maintained accurate attendance records and communicated student needs
- Escorted children on outings and trips to promote enrichment and maintain safety
- Observed children to record development.
- Increased participant engagement by creating a welcoming and inclusive environment for all youth members.
- Increased participant engagement by creating a welcoming and inclusive environment for all youth members.
- Supervised youth and maintained security for each child under care.
- Created and implemented individualized plans for individual youth.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Assisted with educational needs through tutoring and homework assistance.
Education
Teaching certificate (In Process 2024) -
Cal State Long Beach
Long Beach, CA12.2025
Bachelor of Arts, Teaching-(Spring 2021). Secondary-Art Studio. -
Cal State Fullerton
Fullerton, CA07.2021
Associate in arts: Emphasis in Social and Behavioral Sciences - Liberal Arts And General Studies
Golden West College
Huntington Beach, CA05.2019
Associate in arts: Emphasis in Arts and Humanities - Liberal Arts And General Studies
Golden West College
Huntington Beach, CA05.2019
Associate in arts: Emphasis in Human Behavior and Self-Development - Liberal Arts And Sciences
Golden West College
Huntington Beach, CA05.2019
Associate in art: Arts & Human Expression - Liberal Arts And Sciences
Golden West College
Huntington Beach05.2019
Associate in arts: Arts and Human Expression - Liberal Arts And General Studies
Fullerton College
Huntington Beach, CA05.2019
Skills
- Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Weebly, YouTube, Illustrator, Photoshop, Vimeo, Kahoot’s, Google Docs, Outlook, web-brow, Adobe Acrobat
- Bilingual in English and Spanish- proficient
Websites
Certification
- CSU Breadth Certification
- Completed management training classes at Hilton Anaheim
- ResCare Academy certificates for Leading teams, management training, Human resource core knowledge, Leadership Essentials, and Human resource development
- Received scholarship at Golden West College in 2014
- Received Recognition from Wes Bryan for Artistic student at Golden West College
- California Child Abuse Mandated training School Personnel: CERT-00783121
- California Child Abuse Mandated training: CERT-00783121
- Child CPR-AED/ Infant CPR American Hear Association: eCARD CODE: 216055782470
Community Services
- Habitat of Humanities, Garden Grove, CA
- Twila Reid Elementary school, Anaheim, CA, Preschool-6
- Baden Powell Elementary Internship, 2911 W, Stonybrook Dr, Anaheim, CA, 92804, Amanda
References
- Vanita Voogd, (949) 439-4380
- Veronica Ornelas, 714-614-4112
- Angelica Sanchez, 714-679-9757
- Varsha, (949) 632-7158
Languages
Spanish
Full Professional
Timeline
Art Instructor
Festival of The Arts and Pageant of the Masters
06.2017 - 06.2019
Front Desk Receptionist
Omni Metal Finishing
11.2016 - 01.2020
Reservations
Southern California Gray Line
01.2015 - 10.2016
Social Work Internship Program
Truancy Reduction
01.2015 - 06.2015
Help Desk
Golden West College
09.2012 - 08.2015
Executive Concierge and Front Desk Agent
Hilton
09.2000 - 08.2014
Youth Development Professional
Boys and Girls Club
01.1998 - 12.2001
Teaching certificate (In Process 2024) -
Cal State Long Beach
Bachelor of Arts, Teaching-(Spring 2021). Secondary-Art Studio. -
Cal State Fullerton
Associate in arts: Emphasis in Social and Behavioral Sciences - Liberal Arts And General Studies
Golden West College
Associate in arts: Emphasis in Arts and Humanities - Liberal Arts And General Studies
Golden West College
Associate in arts: Emphasis in Human Behavior and Self-Development - Liberal Arts And Sciences
Golden West College
Associate in art: Arts & Human Expression - Liberal Arts And Sciences
Golden West College
Associate in arts: Arts and Human Expression - Liberal Arts And General Studies
Fullerton College
- CSU Breadth Certification
- Completed management training classes at Hilton Anaheim
- ResCare Academy certificates for Leading teams, management training, Human resource core knowledge, Leadership Essentials, and Human resource development
- Received scholarship at Golden West College in 2014
- Received Recognition from Wes Bryan for Artistic student at Golden West College
- California Child Abuse Mandated training School Personnel: CERT-00783121
- California Child Abuse Mandated training: CERT-00783121
- Child CPR-AED/ Infant CPR American Hear Association: eCARD CODE: 216055782470
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