Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Leyva

Wasco,CA

Summary

Well-qualified Office Administration professional successful at supporting office staff navigate through procedures while maintaining smooth and efficient business operations. Offering years of related experience, diligent nature and expertise in the field. Multi-tasked oriented, fast learner, with great computer, communication and team building skills.

Overview

2026
2026
years of professional experience

Work History

Patient Outreach Enrollment Specialist

Omni Family Health
- Current
  • Assist patients to accurately complete application(s) and successfully enroll/re-enroll into government sponsored health insurance programs or 3rd Party Payors, Sliding Scale, low income programs and resources.
  • Demonstrated ability to work effectively with government and community partners.
  • Skilled in the use of personal computers and related software applications (MS Word, Excel, Access Database, and NextGen).
  • Conduct comprehensive applicant interview to determine eligibility and fit for specific programs.
  • Provide Insurance and Medi-Cal financial counseling.
  • Managed accurate recordkeeping of consumer information and application documents, ensuring compliance with regulations.

Dietary Aide

Golden Living Center
  • Specialized in preparing and serving meals for patients or residents, ensuring that dietary needs are met.
  • Meal preparation according to specified dietary requirements.
  • Engage with patients to understand their dietary preferences and restrictions.
  • Ensure that food is stored and handled properly to maintain safety and sanitation standards.
  • Adhere to all health and safety regulations while performing tasks.
  • Knowledge of food safety and sanitation regulations.
  • Skilled at working independently and collaboratively in a team environment.

Medical Office Administrative Assistant

Onyinye Okezie Pediatrics
  • Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
  • Enhanced office organization by processing medical records requests from outside providers according to facility. state and federal law.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Processed billing calls and answered questions from patients and third-party carriers.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Collected payments and co-pays from customers using a large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Reduced wait times by effectively managing walk-in appointments alongside scheduled visits.
  • Assisted with the implementation of new patient registration procedures, streamlining the intake process for both patients and staff.

AP Administrative Assistant

AC Columbine
  • Temporary employment through a temp agency in the Accounts Payable Department.
  • Assemble, review and verify invoices for check requests.
  • Post transactions to electronic ledgers and other records.
  • Enter and upload invoices into system.
  • Monitor accounts to endure payments are up to date, including aging analysis report.
  • Assist with end of month closing.

Shift Supervisor

4R Enterprises
  • Supervise all shifts, delegate duties to employee. Knowledge of all back-of-house and font-of-house procedures.
  • Completed store opening and closing procedures and balanced tills.
  • Perform all basic office duties, data entry, audits, deposits, payroll edits and faxing.
  • DSR and company reconciliation sheets.
  • Maintained clean and well-organized production areas to avoid violations.
  • Onboarding Specialist conducting hiring, orientations tours, administering on-the-job training and monitoring progress.

Masking Production

Omni Metal Finishing Inc.
  • Hired as temp in the Accounting Department for a metal finishing industry specializing in products from the miliary, commercial aerospace and industrial markets.
  • Assisting in closure of overdue accounts.
  • Researched invoices and work orders for closure of credit accounts.
  • Perform day-to-day basic office duties, billing, faxing, filing and data entry.
  • Hired as a permanent employee int the Masking Department.
  • Masked and prepared industrials part for metal finishing procedures.
  • Inspected, packaged and labeled industrial parts for shipping.

Portfolio Representative

ACT
  • Front line bill collector for the U.S. Department of Education.
  • Managed consumer portfolio through skip tracing and federal access.
  • Debt collector on defaulted student loans.
  • Investigated loan contracts and retrieved information via internet and government federal access.
  • Arranged terms and payment plans for debtors.
  • Offset or waged assigned through court orders.
  • Settled accounts by negotiating lump sum collections.

Education

Certified - Medical Office Administration

San Joaquin Valley College
Visalia, CA
03-2021

High School Diploma -

Wasco Union High School
Wasco, CA
06-1985

Skills

  • Proficient in Microsoft Office
  • Fluent in Spanish
  • Data processing
  • Record maintenance
  • Exceptional communication
  • Documentation management

Timeline

Patient Outreach Enrollment Specialist

Omni Family Health
- Current

Dietary Aide

Golden Living Center

Medical Office Administrative Assistant

Onyinye Okezie Pediatrics

AP Administrative Assistant

AC Columbine

Shift Supervisor

4R Enterprises

Masking Production

Omni Metal Finishing Inc.

Portfolio Representative

ACT

Certified - Medical Office Administration

San Joaquin Valley College

High School Diploma -

Wasco Union High School

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Cynthia Leyva