Antonia Luca
Springfield,MO
Summary
Detail-oriented professional with experience leading restaurant service and supporting executive operations. Strong in guest relations, staff management, and communication, with a record of maintaining confidentiality and handling competing priorities. Ready to strengthen team performance and service quality.
Overview
9
9
years of professional experience
Work History
Front of House Manager
Metropolitan Grill
Springfield, MO
11.2025 - 09.2026
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Supervised servers, busboys, and bartenders to ensure high service standards during Metropolitan Grill service.
- Monitored reservations and table assignments to optimize guest seating and enhance dining experience.
- Welcomed guests and handled service concerns in an upscale dining setting.
- Supported dining room flow and coordinated host stand operations at Metropolitan Grill.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Coached team members to enhance skills and foster professional growth.
- Coordinated liquor orders to ensure proper stock levels for service. and conducted weekly inventory.
Executive Assistant
London Medical Management
Las Vegas, Nevada
04.2017 - 06.2020
- Managed executive calendars and coordinated meetings for London Medical Management leaders.
- Drafted correspondence and prepared documents for medical management operations.
- Screened calls and routed patient or vendor inquiries to proper contacts.
- Arranged travel plans and handled itinerary changes for executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Greeted visitors warmly upon arrival at the office premises.
- Leveraged word processing software to create proposals, letters and memos.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Education
High School Diploma -
Silverado High School
Las Vegas, NV06-2002
Skills
- Front of house operations
- Service standards
- Guest relations
- Staff management
- Team scheduling
- Operational efficiency
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Verbal communication
Timeline
Front of House Manager
Metropolitan Grill
11.2025 - 09.2026
Executive Assistant
London Medical Management
04.2017 - 06.2020
High School Diploma -
Silverado High School