Antonia Marquez
Woodside
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Laundromat Attendant
Triumph laundromat
Brooklyn
09.2024 - 05.2025
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Provided exceptional customer service and managed cashier duties, ensuring smooth transactions and customer satisfaction.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
Education
GED -
LaGuardia Community College
Long Island City, NY08-2011
Some College (No Degree) - Electrical Engineering
LaGuardia Community College
Long Island City, NYSkills
- Point-of-sale operations
- Customer service
- Cash handling
- Problem resolution
- Team collaboration
- Attention to detail
- Organizational skills
- Inventory restocking
- Credit and cash transactions
Languages
English
Elementary
Spanish
Native/ Bilingual
Timeline
Laundromat Attendant
Triumph laundromat
09.2024 - 05.2025
GED -
LaGuardia Community College
Some College (No Degree) - Electrical Engineering
LaGuardia Community College