Highly motivated and experienced in providing excelent costumer service. Strong team player and trainer. Looking to expand my knowledge and skills in a professional manner.
Overview
17
17
years of professional experience
Work History
Whole Body Buyer
Whole Foods Market
01.2023 - Current
Managed and maintained purchase orders and invoices.
Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Analyzed sales and inventory data to determine purchasing needs and reorder points.
Evaluated product quality and vendor performance to maintain quality standards.
Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Prepared and analyzed reports to track inventory and purchasing trends.
Collaborated with sales team to identify and fulfill customer needs.
Specialty Team Trainer
Whole Food Market
12.2019 - 01.2023
Instructed new team members on correct procedures for operations
Developed and implemented strategies to enhance team performance, improve processes and boost results
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation
Explained goals and expectations required of trainees
Documented training activities and changes to analyze program effectiveness
Demonstrated job-specific tasks and explained policies to over 6 associates each quarter
Lent hands-on training services to maximize employee efficiency.
Assistant Kitchen Manager
Cheese Please
04.2017 - 12.2020
Oversaw meal preparation and monitored food handling to encourage safety
Assisted restaurant owners with pricing by providing ingredient costs and portioning information
Resolved problems or concerns to satisfaction of involved parties
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions
Cut, wrapped, weighed and labeled orders for customers
Selected and checked item quality before cutting
Demonstrated self-reliance by meeting and exceeding workflow needs
Demonstrated leadership by making improvements to work processes and helping to train others
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Gerontological Nurse
Hogar María del Carmen Aguada - PR
05.2013 - 05.2014
Taking good care of seniors, food preparation
Skills gained- Patience, good communication with team members and teamwork
Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues
Delivered high quality and compassionate treatment to indigent and low-income patients
Prioritized and organized tasks to efficiently accomplish service goals
Demonstrated self-reliance by meeting and exceeding workflow needs
Demonstrated leadership by making improvements to work processes and helping to train others.
Emergency Medical Technician
Life EMS Ambulance
01.2006 - 05.2009
Assessed emergency situations and prioritized medical care for patients
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service
Remained level-headed and proactive during emergency situations
Evaluated patients' medical status and monitored vital signs during transit
Observed and assessed incident scenes to maintain safety of first responders
Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.