Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antonia Veasley

Allendale,MI

Summary

As a Party Host/Event Host at Battle Gr Tactical Games, i've learned to work in coordinating events and leading teams with a positive attitude. I've developed knowledge in in multitasking and communication, enhancing customer experiences at corporate events and kids camps. With working at Once upon a Child and Kid to Kid as a customer service representative I gained organizational skills and sales transactions, consistently ensuring client satisfaction and operational efficiency. In High School I also helped host and work with kids who wanted to play sports through sport camps. This taught me how to coach different playing styles and adapt to how kids learned certain things.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Party Host/Event Host

Battle Gr Tactical Games
Comstock Park, MI
09.2023 - Current
  • I do many different things at this job like hosting events, working the bar, doing mobile events, working the front counter and even working kids summer camps
  • Party hosting - As a party host i'm in charge of making sure everything looks good and runs smoothly. Before Kids arrive I set up their room, once the group gets there we go through all of there foods, and activities and make sure there correct, once kids are in activities I put their foods, deserts and presents in room. Once group gets out of whatever activity they're doing I serve them food we do presents and I keep them entertained until time to leave.
  • Corporate events - at corporate events I sometimes have a group that I walk through each activity with and they are like my team for the time. Or depending on the event I will make sure all beverages and food is available, pictures are being taken and i'm there to help with any customers need
  • Bar - I work the bar mainly at corporate events when it's an open bar. When working the bar I have to be aware and make sure I remember the drink and who it goes to, as well as checking information. I learned how to make tabs for customers and cash them out at the end.
  • Mobile Events - During mobile events we took the activity to you. This required making sure we had every piece of equipment before leaving the building and then setting up and taking down the event.
  • Front Counter - I learned how to use a new system and check people in for events as well as make reservations. I answer the phone and help with whatever a customer needs over the phone. I also lead people to their event that they're here for.
  • camp counselor- As a camp counselor I would have a group of kids for the week and we would do different activities each day. This required me to make sure every kid was included, and that they left with a smile on their face.

Customer Service Representative

Kid to Kid
Grandville, MI
10.2024 - 12.2024

As a customer representative at kid to kid, I just took my experience from once upon a child.

-I learned how to price tag clothes, and make sure they looked organized and well for customers to see

- I did back stock, so I would put items in certain spots when they didn't need to be on the floor at the time.

-I checked customers out learning how to use the computer system, as well as the system that we used when we bought clothes from customers.

Customer Service Representative

Once Upon A Child Franchise
Walker, MI
09.2022 - 09.2023
  • Gained expertise in POS transactions by processing customer checkouts using a loyalty program.
  • made sure everything was organized and had visually appealing displays.
  • Developed great customer service during this time, and how to deal with negative customers or feedback.

Education

Bachelor - Sports Management

Grand Valley State University
Allendale, MI

Skills

  • Effective multitasking
  • Teamwork and collaboration
  • Party hosting
  • Communication
  • Sales transactions
  • Ability to learn new things
  • Coordinating events
  • organizational skills
  • experience with children
  • Attention to detail
  • Engaging personality
  • Strong leadership
  • Positive attitude

Certification

- google ad certification

- google certification

Timeline

Customer Service Representative

Kid to Kid
10.2024 - 12.2024

Party Host/Event Host

Battle Gr Tactical Games
09.2023 - Current

Customer Service Representative

Once Upon A Child Franchise
09.2022 - 09.2023

Bachelor - Sports Management

Grand Valley State University
Antonia Veasley