Antonino Dilluvio
Glen Cove,NY
Summary
High-Energy, Dedicated and Analytical Project Management Specialist with an 8+ year proven track record in the implementation of the agile & waterfall methodologies and collaborating with cross-functional partners on large scale projects with a global impact to the organization.
Overview
12
12
years of professional experience
Work History
Facilities/Culinary/Security Project Coordinator
Milestone Technologies @ Meta/Facebook
New York, NY
05.2022 - 01.2024
- Developed a Single Facilities Request form collaborating with stakeholders to streamline all facilities requests through one platform.
- Collaborated with other departments such as marketing, engineering, design. on product launches.
- Facilitated meetings between XFN stakeholders to discuss project requirements, objectives or outcomes.
- Coordinated product development initiatives with internal and external stakeholders.
- Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
- Managed cross-functional teams to deliver on time and within budget.
- Assisted with the implementation of new products or services by providing guidance and support.
- Monitored progress against project objectives ensuring milestones were met on schedule.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Resolved issues that arose during project execution while maintaining quality standards.
Global Security Business Operations/Project Management Coordinator
Milestone Technologies @ Meta/Facebook
New York, NY
01.2022 - 04.2022
- Developed and implemented in-depth project tracker/s to meet and maintain company standards/deadlines.
- Created detailed reports on the progress of various projects, identifying any potential risks or issues.
- Conducted regular meetings with project stakeholders to discuss progress and identify areas for improvement.
- Provided support to Project Managers in tracking and managing project budgets.
- Coordinated resources across multiple teams to ensure successful implementation of projects.
- Collaborated with other departments within the organization to ensure proper communication between teams regarding project objectives and goals resulting in on-time execution.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Managed portfolio of projects to drive on-time deliverables within scope and budget.
Global Security Services NORAM Project Coordinator
Milestone Technologies @ Meta/Facebook
New York, NY
02.2021 - 01.2022
- Project Manager in charge of leading the NorthEast and Canada Territories (10 + Sites) in Meta's Return To Office initiative.
- Owned the weekly updating and maintenance of Global Security Services North America's Risk Management Drive which houses all of North America's weekly security reports.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Collaborated with cross-functional teams to draft project schedules and plans to ensure adherence to project timelines and budget constraints.
- Managed work streams for both routine and special projects simultaneously while creating status reports for customers and senior management.
- Implemented procedural updates to correct deficiencies and improve operations.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Distributed & Housed weekly project reports and milestones to Global Security Services Leadership Team.
Event Operations Coordinator
Uber Technologies
New York, NY
10.2016 - 06.2020
- Managed multiple regional teams to oversee the execution of strategic venue management, production and partnerships including product launches, executive support, client relationships, vendor negotiations, security, staffing and post-event impact analysis.
- Served as the Northeast and Canada project coordinator responsible for the management of all on and off-site event operations and strategy at 100+ priority stadiums for professional sports sponsorships, live nation concert venues as well as executive events. (e.g. Jay-Z, Beyonce, Taylor Swift, Grammy Awards, SXSW, Coachella, WMC, MLB, NFL, PGA, MLS, Formula 1)
- Cultivated relationships with policy leaders and city agencies to bring first of its kind rideshare products to underserved transportation areas.
- Coordinated and managed event-planning logistics, budget administration and team oversight by designing and maintaining spreadsheets documenting vendor, facility and partner's information.
LaGuardia Airport Rider Center Program Manager
Uber Technologies
New York, NY
01.2018 - 06.2020
- Launched Uber’s first Rider Center in the U.S. aimed to transform the rider experience, reduce congestion, and implement frictionless payments at a high volume pickup area. (Laguardia Airport Terminal B)
- Mentored Lead BA's and trained all BA Staff (20-30) on Uber's app, policies and protocols to ensure that the brand was held to the highest standard.
- Facilitated weekly 1:1's with our Lead BA's to ensure continual success of our operation and procure their own professional development.
- Generated daily operational reports for corrective action to mitigate risks for workers and riders and furthermore continuous improvement.
- Fostered strong relationships with the direct vendor LaGuardia Gateway Partners by maintaining an open line of communication via Weekly Syncs..
MetLife Stadium Event Operations On-Site Manager
Uber Technologies
New York , NY
10.2016 - 06.2020
- Trained and supervised the performance of 30-50 BA's, with goals of improving productivity, efficiency and customer service.
- Fostered strong relationships with on-site BA Staff as well as On-Site Logistics team consisting of MetLife Executives, Venue Staff as well as New Jersey State Troopers by maintaining a strong line of communication and escalating successful traffic strategies leading to the proper steps to be taken to ensure a less congested and more efficient peak egress.
- Generated weekly operational reports for corrective action or continuous improvement.
Greenlight Expert
Uber Technologies
Long Island City, NY
05.2016 - 10.2016
- Highly Proficient and Top Ranked amongst colleagues at managing the high-volume of 1:1 interactions with inbound driver partners into our NYC Greenlight Hubs by being awarded the Number 1 most proficient/top rated ticket-takers in all of the NorthEast and Canada Greenlight Hubs.
- Empowered all drivers and couriers to be proactive and problem solve on their own in app by educating on how to navigate established support frameworks in app.
- Investigated and solved routine, complex and long-standing customer issues each day.
Paraprofessional Educator
Department Of Education NYC
Bayside , NY
09.2011 - 09.2016
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Education
PMP Certification - Project Management
Project Managment Institute (PMI)
New York, NY08-2024
Associate of Arts - Business Administration And Management
Nassau Community College
Nassau, NYSkills
- Project Management Methodologies
- Presentations
- Stakeholder Relationship Management
- Project Development and Lifecycle
- Project Scope Analysis
- Cross-Functional Collaboration
- Client Relations
- Project Feedback Data
- Staff Training and Motivation
- Empathetic Leader and Teammate
- Self Starter
- Critical Thinker
- Conflict Management
Timeline
Facilities/Culinary/Security Project Coordinator
Milestone Technologies @ Meta/Facebook
05.2022 - 01.2024
Global Security Business Operations/Project Management Coordinator
Milestone Technologies @ Meta/Facebook
01.2022 - 04.2022
Global Security Services NORAM Project Coordinator
Milestone Technologies @ Meta/Facebook
02.2021 - 01.2022
LaGuardia Airport Rider Center Program Manager
Uber Technologies
01.2018 - 06.2020
Event Operations Coordinator
Uber Technologies
10.2016 - 06.2020
MetLife Stadium Event Operations On-Site Manager
Uber Technologies
10.2016 - 06.2020
Greenlight Expert
Uber Technologies
05.2016 - 10.2016
Paraprofessional Educator
Department Of Education NYC
09.2011 - 09.2016
PMP Certification - Project Management
Project Managment Institute (PMI)
Associate of Arts - Business Administration And Management
Nassau Community College
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