Antonio Acosta
Sarasota
Summary
With a proven track record at River Strand Golf and Country Club, I excel in leadership and problem-solving, enhancing program management and member satisfaction. My expertise spans operational efficiency, staff development, and strategic planning, underscored by a commitment to excellence in gameplay techniques and individualized coaching.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Director of Racquet Sports
River Strand Golf and Country Club
Bradenton
08.2022 - Current
- Recruited, trained, supervised, evaluated and mentored staff members.
- Drafted intricate schedules specifying goals, financial constraints, personnel needs and logistical requirements for tennis and pickleball programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client and member relationships.
- Reviewed financial statements and sales and/or activity reports to measure productivity or goal achievement.
- Reviewed client insights to detect patterns in racquet, paddle, and related gear quality.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Worked with the Shop Manager to monitor inventory levels, and placed new orders for merchandise to keep the supply well-stocked.
- Facilitated collaborations with outside parties to support improvements in facilities alongside the General Manager.
- Directed operations to improve efficiency and increase profit margins.
- Assessed employee performance against established benchmarks or targets.
- Enhanced member satisfaction through the development of tennis and pickleball programming.
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed data to inform decision-making and strategic direction.
- Prepared presentations for committee meetings summarizing key developments within the applicable amenities.
- Directed the organization's daily operations, ensuring compliance with applicable club rules and regulations.
- Attended weekly meetings with department heads to review progress on strategic initiatives.
- Delegated work to staff, setting priorities and goals.
- Managed crisis situations to minimize impact on operations and reputation.
Head Tennis Professional
Laurel Oak Country Club
Sarasota
09.2007 - 08.2022
- Excelled at daily tennis program operations
- Created and implemented member programming such as Pee Wee tennis, Advanced beginner, Intermediate and Advanced Junior tennis
- Multiple member team clinics for ladies
- Men's pro workout and Doubles play
- Cardio tennis for all members
- Facilitated private, semi-private and small group tennis lessons for club members to increase skills and encourage growth in the game of tennis
- Provided direction and supervision to two Tennis pros and multiple office staff as well as leading part-time tennis pros and staff dealing with programming
- In addition to multiple years of court maintenance experience
- Interacted professionally with members and peers while leading a highly successful tennis camp for the past 10+ years
- Provided leadership and instruction to pros, counselors and volunteers
- Handled pro shop needs with 20+ years of racquet stringing experience, as well as court scheduling and customer service
- Experienced in different community-based events, including Pro-Am's, Exhibitions, Sarasota Open, Charity fundraisers, Tournaments and XGlosive tennis to increase play and involvement with tennis
- Educated members in rules, strategies, sportsmanship and performance principles
Head Tennis Professional
MG Tennis
Orlando
02.2005 - 08.2007
- Established daily tennis program operations
- Facilitated private tennis lessons for club members
- Provided direction and supervision to multiple tennis professionals
- Managed pro shop; handling diverse needs and racquet stringing duties
Head Tennis Professional
Golden Eagle Tennis Club
Tallahassee
03.2001 - 09.2005
- Managed daily tennis program operations
- Created and implemented member programming such as all junior programming and facilitated team clinics and managed competition
- Provided group and individual instruction to adults, which helped build upon strong tennis foundation
- Worked in pro shop handling equipment sales and supplied all racquet stringing services
Naval Aircrewman
U.S. Navy and Naval Reserve
Brunswick
06.1987 - 07.1992
- Inspected aircraft systems for P-3 Orion Platform while performing Anti-Submarine warfare operations
- Earning multiple medals, certificates and commendations
- Demonstrated leadership by making improvements to work processes and helping to train others
- Improved operations by working with flight team members to find workable solutions while serving in Operation Desert Shield and Desert Storm
Education
Bachelor of Science - Multinational Business, Spanish
Florida State University
Tallahassee, FL04.2005
Some College - Marine Biology
University of Miami
Miami, FLSkills
- Gameplay Techniques
- Individualized Coaching
- Clinic Planning
- Leadership
- Competition Preparation
- Managing Tennis Teaching Staff
- Attention to Detail
- Pro Shop Management
- Excellent rapport with staff and members
- Leadership development
- Conflict resolution
- Strategies and goals
- People management
- Budget management
- Rules and regulations
- Operations management
- Business strategy
- Organizational development
- Problem-solving
- Task delegation
- Multitasking and organization
- Program management
Certification
- Currently PTR Certified Tennis Pro
- USPTA Certified Tennis Pro for over 20 years.
Affiliations
- Went to University of Miami to play baseball.
- Former Top 10 Singles Tennis Player in Over 25/Open Division.
- Former Over 35 #1 USPTA Doubles Player.
- Hold Trophies in 7 different sports.
- Pickleball Player and love to Golf.
Timeline
Director of Racquet Sports
River Strand Golf and Country Club
08.2022 - Current
Head Tennis Professional
Laurel Oak Country Club
09.2007 - 08.2022
Head Tennis Professional
MG Tennis
02.2005 - 08.2007
Head Tennis Professional
Golden Eagle Tennis Club
03.2001 - 09.2005
Naval Aircrewman
U.S. Navy and Naval Reserve
06.1987 - 07.1992
- Currently PTR Certified Tennis Pro
- USPTA Certified Tennis Pro for over 20 years.
Bachelor of Science - Multinational Business, Spanish
Florida State University
Some College - Marine Biology
University of Miami
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