Lincoln Bedrich
Houston,TX
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in the medical field as well as the hospitality industry. More than 10 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Director of Racquet Sports
Bay Oaks Country Club
Houston , TX
05.2022 - 08.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals
- Managed 32 person while evolving business and showing great profit for company.
- Worked closely with organizational leadership and board of directors to guide operational strategy
- Leveraged professional networks and industry knowledge to strengthen client relationships
- Oversaw supply chain functions to verify inventory levels and budget adherence
- Established departmental performance goals and provided feedback for underperforming areas
- Assisted with sales and marketing strategies to foster achievement of revenue goals
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives
- Coordinated with other entertainment venues to create joint promotional events
- Trained and supervised staff to consistently meet performance goals and customer service standards
- Monitored budget and expenditures, keeping facility within budget
- Created and maintained detailed reports of daily, weekly and monthly operations
- Developed and implemented marketing strategies to increase customer engagement and drive revenue
- Proven ability to develop and implement creative solutions to complex problems
- Identified issues, analyzed information and provided solutions to problems.
Director of Junior Programming
Bay Oaks Country Cub
Houston
08.2018 - 05.2022
- Created year-round academy for Junior players that hold numbers ranging from 70-100 players at any given time
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants
- Brought first ever Pro-Am event to Bay Oaks that is scheduled to be held September 17th and will have 16 Pros involved and around for 3 days
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized summer camps for children between ages of 8 and 18 to develop tennis skills and improve play
- Assigned work to staff, set schedules and motivated strong performance in key areas
- Focused on improving technical expertise and efficiency of serves, volleys and ground strokes in positive learning environment
- Exceeded goals through effective task prioritization and great work ethic
- Implemented exercise programs and training strategies, which bolstered individual and team performance
- Cultivated community and media relations through social media and other communication channels to support program
- Inspected equipment and facilities for signs of wear or damage impacting safety
- Evaluated tapes of competition matches to assess strategies and plan counter approaches
- Boosted performance of individual athletes by devising strategic personal training programs
- Increased player strength, agility and game skills through successful practices
- Created and Managed F.I.T Group which utilizes fitness circuits to bolster athletes' coordination and performance levels.
Licensed Vocational Nurse
Cornerstone Hospital
Webster
09.2020 - 05.2021
- Managed diverse patient load of up to 6 patients with varying levels of acuity ranging from ventilated patients to patients with debilitating wounds
- Managed elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding
- Examined patient, records and charts and deciphered between normal and abnormal findings to determine referral to physician for evaluation, supervision or directions
- Performed assessment evaluation and diagnostic services for patients using observation, inspection and palpation techniques
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Identified patient care requirements by establishing personal rapport with patients and families
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
- Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Responded to patient requests with appropriate clinical and personal assistance.
Licensed Vocational Nurse
Post Acute Medical
Webster
04.2020 - 03.2021
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
- Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms
- Managed up to 8 patients per shift with varying level of acuity ranging from extensive wounds to post COVID-19 patients
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies
- Took samples such as blood and urine to complete diagnostic and routine assessment tests
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Examined patient, records and charts and deciphered between normal and abnormal findings to determine referral to physician for evaluation, supervision or directions
- Supplied prevention technique information to patient and family to maintain or improve general health and psychosocial status of patient.
Education
BBA -
Grand Canyon University
Phoenix, AZ02.2024
Associate Degree in Nursing Nursing - undefined
San Jacinto College
Pasadena, TX05.2022
Vocational Nursing Applied Science - undefined
Alvin Community College
Alvin, TX05.2020
Skills
- Interpersonal Communication
- Operational Leadership
- Budgetary Reviews
- Process Improvement
- Operational Efficiency and Safety
- Business Management
- Policy Development and Enforcement
- Training and Development
- Attention to Detail
- Analytical and Critical Thinking
- Team/Culture building
- Planning and Coordination
Timeline
Director of Racquet Sports
Bay Oaks Country Club
05.2022 - 08.2023
Licensed Vocational Nurse
Cornerstone Hospital
09.2020 - 05.2021
Licensed Vocational Nurse
Post Acute Medical
04.2020 - 03.2021
Director of Junior Programming
Bay Oaks Country Cub
08.2018 - 05.2022
BBA -
Grand Canyon University
Associate Degree in Nursing Nursing - undefined
San Jacinto College
Vocational Nursing Applied Science - undefined
Alvin Community College
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