Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Antonio Aguilar

Antonio Aguilar

Menifee,CA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Manager

Cool Air Solutions
01.2023 - Current
  • Championed energy efficiency initiatives within the organization, leading to reduced operating costs without sacrificing quality of service.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Maintained records of service transactions and customer feedback for future reference.
  • Defined clear targets and objectives and communicated to other team members.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.

Lead Service Technician

Excel Services Inc.
09.2021 - 11.2022
  • Evaluated systems according to predetermined checklist and noted issues.
  • Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
  • Read and followed technical documentation to complete accurate repairs.
  • Contributed to the growth of the service department by identifying opportunities for process improvement and implementing innovative solutions.
  • Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.

Corporal - Communications Technician

United States Marine Corps
09.2016 - 06.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Performed preventive maintenance of telecommunications equipment.
  • Optimized system performance with regular testing, troubleshooting, and repairs of communication devices.

HVAC Installer

Comfort Air
Thousand Palms, CA
04.2014 - 09.2016
  • Worked effectively in fast-paced environments.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.

Education

No Degree - HVAC/R

Mayfield College
Cathedral City, CA
07.2015

High School Diploma -

Indio High School
Indio, CA
05.2013

Skills

  • Financial Management
  • Employee Training and Development
  • Preventive Maintenance
  • Crew Leadership
  • Work Planning and Prioritization
  • Quality Assurance
  • Workplace Safety
  • Technical Proficiency
  • Operational Efficiency
  • Equipment Installation
  • Performance Improvement
  • System diagnostics

Certification

OSHA 30

Universal EPA

Timeline

Service Manager

Cool Air Solutions
01.2023 - Current

Lead Service Technician

Excel Services Inc.
09.2021 - 11.2022

Corporal - Communications Technician

United States Marine Corps
09.2016 - 06.2021

HVAC Installer

Comfort Air
04.2014 - 09.2016

No Degree - HVAC/R

Mayfield College

High School Diploma -

Indio High School

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Antonio Aguilar