ANTONIO BAZAN
Brownsville,TX
Summary
Dynamic and compassionate professional with over 9 years of combined experience in youth care, retail management, customer service, and logistics. Proficient in coordinating daily operations, managing inventory, supporting transportation and logistics processes, and delivering exceptional customer service. Experienced in handling youth welfare and reunification, retail operations, and fast-paced work environments. Demonstrated ability to multitask, solve problems, collaborate with diverse teams, and maintain a high level of organization and accuracy. Committed to achieving organizational goals with professionalism, dedication, and a strong sense of responsibility.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Logistics Staff
Compass Connections, ab7883@compass.team
Los Fresnos, Texas
10.2026 - Current
- 1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Maintain all contractor records and bookkeeping data efficiently and consistent with program requirements, policies, and procedures.
3. Supervise logistics staff on the ground at each facility.
4. Generate weekly work order reports, including completed, in progress and overdue assignments.
5. Maintain a filing and tracking system for building inspection records.
6. Create and submit purchase requisitions, receipts, and invoices in accordance with Compass Connections timeline requirements.
7. Maintain purchase order logs.
8. Create and submit travel and expense reports in accordance with Compass Connections timeline requirements.
Logistics Staff
Compass Connections
Los Fresnos, TX
09.2025 - 08.2026
- Support daily shelter logistics and operations by managing supplies, restocking essential items, and maintaining an organized environment.
- Assemble and set up furniture, equipment, and other items needed to support shelter operations and facility needs.
- Restock drinking water and other essential supplies to ensure resources are readily available for staff and residents.
- Conduct routine security checks throughout the shelter to help maintain a safe and secure environment.
- Verify staff identification and badges as part of established shelter security procedures.
- Monitor radio traffic and communications to remain aware of operational activities, safety concerns, and incidents.
- Identify and promptly report suspicious activities, and other safety concerns to supervisors and appropriate shelter personnel.
- Document and maintain accurate records of contractor and visitor access, including names, dates, and departments visited, to support facility security and accountability.
Direct Care Worker
- Provided direct supervision, guidance, and support to youth in a residential care setting.
- Maintained a safe, structured, and supportive environment for residents at all times.
- Assisted residents with daily living skills, including personal hygiene, meals, and daily routines.
- Monitored resident behavior and implemented appropriate behavior management strategies.
- Completed accurate documentation, incident reports, and daily activity logs.
- Transported residents to school, medical appointments, and scheduled activities.
- Supported the implementation of individualized service plans and daily care requirements.
- De-escalated crisis situations using approved intervention and safety techniques.
- Maintained clear and effective communication with supervisors, case managers, and team members.
Youth Care Worker
Southwest Key Programs
Brownsville, TX
12.2017 - 03.2025
- Managed intake services for youth, handling paperwork and detailing program specifics.
- Ensured immediate needs such as meals, clothing, and hygiene for arriving youth.
- Fostered a nurturing environment and built rapport, acting as a role model.
- Maintained documentation in ETO system ensuring state and federal compliance.
- Coordinated and executed Physical Education and regulatory muscle activities.
- Assisted in the safe evacuation of youth during natural disasters or unforeseen events.
- Assisted in tracking youth growth through detailed progress notes.
- Contributed to cross-functional team efforts, supporting other departments as needed.
Travel Escort
- Orchestrated successful reunifications of minors with sponsors, handling essential documentation. Provided essential updates during minors' transportation.
- Transported groups to diverse shelters, including emergency facilities.
- Maintained travel records, updating program leaders and sponsors regularly.
- Ensured clear child documentation at the conclusion of reunifications.
- Strategized to manage unexpected travel delays and changes effectively.
Sales Supervisor
GameStop
Brownsville, TX
01.2015 - 12.2017
- Supervised store opening and closing, ensuring security and operational readiness.
- Oversaw financial operations, including register balancing, safety audits, and deposits.
- Directed inventory processes, including receipt, stocking, and order management.
- Enhanced customer experience through effective sales and membership promotions.
- Implemented marketing strategies and floor sets for an engaging store ambiance.
- Resolved customer inquiries and issues to ensure highest customer satisfaction.
Sales Associate
Dillard's, Inc.
Brownsville, TX
02.2017 - 09.2017
- Provided customer-centric service, assisting with product selections and queries.
- Managed register functions, handling transactions, and customer checkouts efficiently.
- Managed merchandise stocking and planograms for optimal store presentations.
- Drove sales through proactive customer engagement and strategic upselling.
- Addressed customer calls, offering prompt information and resolving queries.
- Supported inventory and sales objectives to uphold operational excellence.
Education
High School Diploma - Computer Technology
Porter High School
Brownsville, TX01-2010
Skills
- Youth Care
- Customer Engagement
- Team Leadership
- Retail Operations
- Crisis Management
- Record-Keeping
- Travel Coordination
- Inventory Control
- Compliance Adherence
- Sales Enhancement
- Effective Communication
- Youth Engagement
- Customer Service Excellence
- Conflict Resolution
- Safety Protocols
- Time Management
- Bilingual Proficiency
- Team Collaboration
Certification
- First Aid Certification
- CPR Certification
- Food Handler
LANGUAGES
Spanish: Fluent, English: Fluent
Timeline
Logistics Staff
Compass Connections, ab7883@compass.team
10.2026 - Current
Logistics Staff
Compass Connections
09.2025 - 08.2026
Youth Care Worker
Southwest Key Programs
12.2017 - 03.2025
Sales Associate
Dillard's, Inc.
02.2017 - 09.2017
Sales Supervisor
GameStop
01.2015 - 12.2017
Direct Care Worker
Travel Escort
High School Diploma - Computer Technology
Porter High School