Antonio Berry Jr.
Blue Tide Car Wash
Sioux Falls,SD
18
years of professional experience
Experienced management and sales professional with a strong background in leading teams, overseeing daily operations, developing employees, and driving business performance. Proven ability to build successful teams, foster strong customer relationships, improve operational efficiency, and achieve organizational goals. Recognized for strong leadership, communication, problem-solving, and sales management skills.
Work History
Site Manager
3 Years 1 Month- Direct daily site operations, including team leadership, sales, customer service, staffing, and overall location performance.
- Recruit, train, coach, and retain employees while building a successful, high-performing team.
- Sold more than 500 new memberships in less than one year, contributing to significant membership and revenue growth.
- Consistently ranked #1 across key performance categories through strong sales execution, customer service, and operational performance.
- Develop and maintain strong customer relationships through personalized service and consistent engagement.
- Drive sales and revenue growth by establishing goals, coaching employees, monitoring performance, and implementing effective sales strategies.
- Improve employee retention by creating an accountable, supportive, and performance-driven team environment.
- Monitor location performance and identify opportunities to improve sales, customer satisfaction, employee performance, and overall operations.
Assistant Manager/Sales Associate
3 Years 11 Months- Supported daily store operations and sales goals while leading and assisting team members.
- Delivered exceptional customer service, drove sales, and promoted products and promotions.
- Trained and coached associates on sales, customer service, and store procedures.
- Managed cash handling, opening/closing procedures, returns, and exchanges.
- Assisted with inventory, merchandising, restocking, and maintaining store standards.
Member Service Specialist
1 Year 4 Months- Provided excellent customer service and assisted members with questions, memberships, and account needs.
- Processed memberships, registrations, payments, cancellations, and account updates accurately.
- Welcomed members and guests while creating a friendly, inclusive, and professional environment.
- Handled member concerns and resolved issues promptly to maintain customer satisfaction.
- Promoted YMCA programs, services, memberships, and community events.
- Maintained accurate records and followed YMCA policies and procedures.
Operations Associate
2 Years 1 Month- Supported daily club operations while delivering exceptional customer service to members and guests.
- Assisted with membership sales, account updates, payments, and new member onboarding.
- Built strong member relationships to support satisfaction, engagement, and retention.
- Maintained a clean, organized, and welcoming facility while following company policies and procedures.
Sales Manager
7 Years 10 Months- Led daily sales operations and coached associates to achieve sales and performance goals.
- Delivered exceptional customer service while driving sales through product knowledge and customer engagement.
- Trained and motivated team members on sales techniques, promotions, and company standards.
- Managed merchandising, inventory, and store operations to maintain an organized, high-performing sales floor.
Education
Diploma
Skills
Site Operations & Management
Team Leadership & Staff Development
Customer Service & Experience
Sales & Business Development
Daily Cash & Financial Management
Equipment & Facility Maintenance
Inventory & Supply Management
Safety & Quality Control
Timeline
Site Manager
Blue Tide Car Wash
09.2023 - CurrentRead More
Assistant Manager/Sales Associate
DTLR
09.2019 - 08.2023Read More
Member Service Specialist
YWCA Minneapolis Uptown
05.2018 - 09.2019Read More
Operations Associate
LA Fitness
04.2016 - 05.2018Read More
Sales Manager
Foot Locker
05.2008 - 03.2016Read More
Washington High School
Diploma
Read More