Antonio Blackmon
RALEIGH,NC
Summary
Professional with a strong background in customer service and vehicle management. Skills in providing exceptional service, ensuring customer satisfaction, and maintaining a high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and ability to handle multiple tasks in a fast-paced environment. Demonstrated skill in efficient time management and effective communication, consistently enhancing guest experiences.
Overview
4
4
years of professional experience
Work History
Valet/Service Porter
Citrin
05.2024 - Current
- Delivered guest vehicles smoothly and meet diverse needs of valet customers.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
Crew Member
Jersey Mike's
02.2021 - 06.2024
- Worked front counter, and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Received and utilized constructive feedback from leadership.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Trainer
Chick-fil-A
01.2022 - 05.2024
- Provided coaching and mentoring to employees.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Established and maintained quality control standards.
- Facilitated team-building exercises to foster collaboration between department members.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Trained all new personnel hired to fulfill various roles.
Education
Bachelor of Science - Aeronautical Science And Mechanical Engineering
Embry-Riddle Aeronautical University
Prescott, AZAssociates in Engineering - Mechanical Engineering
Wake Technical Community College
Raleigh, NC05-2026
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Reliability and punctuality
- Clean driving record
- Professional appearance
- Attention to detail
- Flexible schedule
- Multitasking proficiency
- Guest assistance
- Stress tolerance
Timeline
Valet/Service Porter
Citrin
05.2024 - Current
Trainer
Chick-fil-A
01.2022 - 05.2024
Crew Member
Jersey Mike's
02.2021 - 06.2024
Bachelor of Science - Aeronautical Science And Mechanical Engineering
Embry-Riddle Aeronautical University
Associates in Engineering - Mechanical Engineering
Wake Technical Community College
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