Antonio Blackmon
RALEIGH,NC
Summary
Professional with a strong background in customer service and vehicle management. Skills in providing exceptional service, ensuring customer satisfaction, and maintaining a high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and ability to handle multiple tasks in a fast-paced environment. Demonstrated skill in efficient time management and effective communication, consistently enhancing guest experiences.
Overview
4
4
years of professional experience
Work History
Valet/Service Porter
Citrin
3910 Capital Hills Dr, Raleigh, NC 27616
05.2024 - Current
- Delivered guest vehicles smoothly and meet diverse needs of valet customers.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
Crew Member
Jersey Mike's
4205 Corners Pkwy Suite 130, Raleigh, NC 27617
02.2021 - 06.2024
- Worked front counter, and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Received and utilized constructive feedback from leadership.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Trainer
Chick-fil-A
8901 Brier Creek Pkwy, Raleigh, NC 27617
01.2022 - 05.2024
- Provided coaching and mentoring to employees.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Established and maintained quality control standards.
- Facilitated team-building exercises to foster collaboration between department members.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Trained all new personnel hired to fulfill various roles.
Education
Bachelor of Science - Aeronautical Science And Mechanical Engineering
Embry-Riddle Aeronautical University
Prescott, AZAssociates in Engineering - Mechanical Engineering
Wake Technical Community College
Raleigh, NC05-2026
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Reliability and punctuality
- Clean driving record
- Professional appearance
- Attention to detail
- Flexible schedule
- Multitasking proficiency
- Guest assistance
- Stress tolerance
Timeline
Valet/Service Porter
Citrin
05.2024 - Current
Trainer
Chick-fil-A
01.2022 - 05.2024
Crew Member
Jersey Mike's
02.2021 - 06.2024
Bachelor of Science - Aeronautical Science And Mechanical Engineering
Embry-Riddle Aeronautical University
Associates in Engineering - Mechanical Engineering
Wake Technical Community College