Landon Miller
Drexel Hill,PA
Summary
Results-oriented professional with extensive experience in fleet management and team leadership in the automotive/dealership industry. Proven ability to enhance client service and operational safety through effective staff training and optimized scheduling. Achievements include significant improvements in service quality and customer satisfaction. Committed to delivering exceptional experiences and promoting teamwork.
Overview
5
5
years of professional experience
Work History
Valet/Service Porter Manager
Ardmore Toyota
Ardmore, USA
01.2021 - 01.2025
- Greet customers, gather information for service
- Led a team of service porters, overseeing scheduling, training, and recruitment to maintain service quality
- Coordinated vehicle pickup and delivery services, ensuring customer convenience and satisfaction
- Assisted customers with tech-related issues, enhancing their vehicle experience and satisfaction
- Park cars for service in the lot
- Test drive serviced cars for readiness
- Attended management meetings with several other service department managers, to further improve the service department
Sales Associate/Cashier
Five Below
Newtown Square, USA
01.2020 - 01.2021
- Engaged customers in purchasing company merchandise, contributing to increased revenue.
- Assisted customers with inquiries and purchases, improving overall satisfaction.
- Greeted customers to foster a welcoming atmosphere and build rapport.
- Operated register efficiently for accurate transactions.
- Managed inventory effectively to ensure stock availability.
- Stocked shelves promptly to optimize product visibility.
- Maintained cleanliness of the store to uphold presentation standards.
Education
DCCC - Business
Delaware County Community College
Media, PA01-2020
GED -
Monsignor Bonner Archbishop Prendergast Catholic High School
Drexel Hill, PA06-2018
Skills
- Fleet management
- Operational safety
- Team leadership
- Staff training
- Efficient scheduling
- Effective time management
- Technical support
- Analytical problem solving
- Detail orientation
- Effective communication
- Teamwork and collaboration
- Client service
Timeline
Valet/Service Porter Manager
Ardmore Toyota
01.2021 - 01.2025
Sales Associate/Cashier
Five Below
01.2020 - 01.2021
DCCC - Business
Delaware County Community College
GED -
Monsignor Bonner Archbishop Prendergast Catholic High School