Nelson Mazariegos

Lexus Of Marin

San Rafael , CA

10.2020 - Current

Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Developed and implemented policies and procedures for fleet operations.
Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
Conducted regular vehicle inspections to identify potential problems or issues.
Received customer vehicles for service and parked them in designated areas.
Provided shuttle service for customers when their vehicle was being serviced at the shop.
Prepared rental cars for customers who requested them while their own vehicle was being serviced.
Organized storage area containing all parts, tools, and other materials used by the mechanics.
Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
Transported completed vehicles back to the customer's residence or place of business.
Coordinated with tow truck companies when required to transport a disabled vehicle to the shop.
Ensured that all paperwork associated with servicing a vehicle was properly filed away in its corresponding folder.
Provided transport for customers and dealership personnel