Antonio Brown
PacSun
Puyallup
4
years of professional experience
Sales Associate with 2 years of successful experience dealing with all facets of retail management including: customer service, sales, and team management. I am dedicated to driving customer satisfaction and product visibility through active listening and problem-solving. Looking to leverage my knowledge and experience into a role where I can grow and learn new skills.
Work History
Assistant Manager
2 Years 6 Months- Processed returns and special orders, ensuring customer satisfaction with clothing-related services
- Provided exceptional customer service, assisting customers effectively to enhance their shopping experience
- Counted cash and ensured the store deposit was accounted for and dropped off. Maintained cleanliness of store to ensure a welcoming environment for customers and ready for the next working day
- Stocked merchandise and coordinated associates to ensure efficient operations and customer support
Sales Associate
1 Year 3 Months- Resolved customer issues and concerns while promoting products and services to enhance customer satisfaction
- Participated in sales and marketing events to support achievement of store goals and increase brand visibility
- Resolving the issues and concerns, promoting products and services
- Inform customers on location, price, and use regarding merchandise
- Interacted and communicated with customers on the phone and in person to determine and meet their merchandise requirements.
- Maintained cleanliness throughout store by regularly organizing and sanitizing all areas. and organized on a daily basis
- Informed customers about merchandise location, pricing, and usage to facilitate informed purchasing decisions
- Keep the store clean and organized on a daily basis
Costumer Service Representative
1 Year- Acted as a liaison between dealers and customers.
- Assisted car dealers and customers with vehicle retail to enhance customer satisfaction
- Ensured compliance with company policies and procedures were enforced
- Effectively managed time between car transports
- Completed training on product development processes
Education
High school diploma - General Studies
Skills
Assistant Manager Experience (2 years)
Retail Management (2 years)
Cash management
Problem Resolution (2 years)
Inventory management
Customer Service (2 years)
Team leadership (2 years)
Cash Management (2 years)
Accomplishments
- Collaborated with team of 2, me and my karate teacher in the development of martial arts students for their belt testing.
Black Belt in Martial Arts
Ive been doing martial arts for 13 years and have been also competing competitively for 13 years as well. I also am on USA team for karate and do coaching and teaching in my spare time.
Timeline
Assistant Manager
PacSun
04.2024 - CurrentRead More
Sales Associate
Zumiez
01.2023 - 04.2024Read More
Costumer Service Representative
Sunset Chevrolet
12.2022 - 12.2023Read More
Challenger High School
High school diploma from General Studies
Read More