Dedicated customer service professional with a proven track record in ensuring high customer satisfaction. Excels in time management, attention to detail, and problem-solving, consistently delivering orders accurately and efficiently.
A team-player with extensive experience in customer-focused roles. Recognized for strong reliability and teamwork skills, consistently achieving high levels of customer satisfaction while managing time-sensitive deliveries.
Work History
Uber Eats Driver
10 Months
Uber Eats | 08.2024 - 06.2025
Delivered food orders promptly and accurately, ensuring high customer satisfaction.
Navigated efficiently using GPS technology to optimize delivery routes.
Managed time effectively to handle multiple orders within tight deadlines.
Communicated proactively with customers regarding order status and delivery updates.
DoorDash Driver
6 Months
DoorDash | 06.2024 - 12.2024
Delivered food orders efficiently while ensuring customer satisfaction and adherence to delivery guidelines.
Navigated local routes effectively, optimizing delivery times through GPS and mapping tools.
Communicated promptly with customers regarding order status and delivery updates to enhance experience.
Managed time effectively to maximize order deliveries during peak hours and minimize delays.
Christmas Decor Installer
4 Months
Senske Services | 10.2023 - 02.2024
Installed and took down professional grade Christmas lights on top of customers' rooftops, windows, trees, bushes, and pathways on their property.
Learned basic electrician skills and what to be careful of in terms of safety and knowledge.
Trained how to safely use a safety harness for being high up on rooftops and two-story ladders.
Communicated and confirming with customers about what they ordered and paid for as well as to have access to the entire outside of their property (house, roof, yards).
Waiter/Server
5 Years 11 Months
Twigs Bistro & Martini Bar | 11.2017 - 10.2023
Started as busser, moved up to expo/food runner, and then was promoted to a server and held that position for 3 years.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed multi-tasking in fast-paced environment, efficiently handling orders and requests.
Trained new team members on service standards and menu knowledge, enhancing team performance.
Collaborated with kitchen staff to coordinate timely food preparation and presentation.
Busser/Barback/Expo
3 Years 2 Months
Budd's Broilers | 09.2016 - 11.2019
Learned proper fine-dining etiquette, table design and setup, as well as how to improve customer interactions and requests.
Assisted servers by delivering food and beverages promptly during peak hours.
Maintained cleanliness and organization of dining areas to enhance guest experience.
Collaborated with kitchen staff to ensure timely replenishment of supplies and utensils.
Trained new bussers on standard operating procedures and best practices for efficiency.
Busser
5 Years
Famous Dave's Bar-B-Que | 06.2012 - 06.2017
Assisted servers by delivering food and beverages promptly to maintain service flow.
Cleared and reset tables efficiently to enhance guest dining experience.
Maintained cleanliness and organization of dining area to ensure compliance with health standards.
Collaborated with kitchen staff to coordinate timely food preparation and service delivery.
Education
No Degree - Music Performance
Columbia Basin College | Pasco, WA
Had the honor of being apart of the renowned jazz choir FreeForm for 3 years, from Fall of 2013 to Spring of 2013.
Was apart of recording their annual jazz CD and learned many new techniques to what goes into recording a music album.
Unfortunately, I did not graduate due to financial issues, but I do plan to go back once I can afford it and finish the last bit of getting my Associates Degree.
High School Diploma
Southridge High School | Kennewick, WA | 06-2013
Participated in their 0 hour jazz choir and their chamber orchestral choir all 4 years of attending high school and was "President" of both of those choirs during my junior and senior years.
Participated on the dance team "Heatwave" during my junior and senior years and was the first and only male dancer on the team.