Summary
Overview
Work History
Education
Skills
Timeline
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Antonio Castelan

Corona,New York

Summary

Versatile and dynamic, with a proven track record at Uber Eats for enhancing customer satisfaction through prompt deliveries and exceptional service. Excelled in teamwork and problem-solving across diverse roles, from meticulous dog handling at Paws in Chelsea to efficient moving with Sarmientos. Demonstrates strong work ethic and flexibility, ensuring reliability and attention to detail in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Food Deliverer

Uber Eats
02.2018 - Current
  • Displayed professionalism under pressure by managing challenging situations calmly and effectively during busy periods or inclement weather conditions.
  • Provided exceptional customer service through friendly demeanor and prompt resolution of any issues or concerns.
  • Maintained excellent communication with restaurant staff, ensuring accuracy in order pickups.
  • Streamlined delivery processes for increased efficiency and decreased wait times for customers.
  • Enhanced customer satisfaction by delivering food orders promptly and accurately.

Mover

Sarmientos
01.2016 - Current
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Followed safety protocols to prevent accidents and injuries.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.

Dog Handler

Walter
09.2007 - 07.2020
  • Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
  • Managed up to 65 dogs of varying breeds and sizes, providing attentive care.
  • Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
  • Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
  • Collaborated with fellow team members to create a smooth workflow between handlers, groomers, trainers, and other staff at the facility.
  • Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
  • Transported dogs safely and maintained clean driving record.
  • Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Developed strong relationships with clients, resulting in repeat business and referrals due to outstanding service as a dog handler.

Education

John Bowne H.S
Main Street NY

Auto Body - Autobody Technician

Apex Technical School
Long Island City, NY
06.2012

Skills

  • Strong Work Ethic
  • Quick Learner
  • Punctuality
  • Flexibility
  • Excellent navigation
  • Delivery Tracking
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Safe Driving
  • Dependable and reliable
  • Attention to Detail

Timeline

Food Deliverer

Uber Eats
02.2018 - Current

Mover

Sarmientos
01.2016 - Current

Dog Handler

Walter
09.2007 - 07.2020

John Bowne H.S

Auto Body - Autobody Technician

Apex Technical School

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Antonio Castelan