Antonio Ceballos
Marrero,LA
Summary
Proven Insurance Producer with a track record of enhancing client portfolios and boosting sales through expert financial planning and superior customer service. At State Farm, leveraged sales expertise and insurance product knowledge to exceed targets. Licensed in Louisiana and Texas, adept at fostering client relationships and navigating regulatory changes, ensuring compliance and satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Producer
State Farm
10.2020 - Current
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Consistently updated knowledge on regulatory changes impacting the insurance industry to maintain compliance at all times.
Restaurant Bar Manager
Bravos
02.2015 - 03.2020
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
- Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
- Implemented staff training programs that focused on product knowledge, customer service skills, and sales techniques to boost overall performance.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Server
Cheesecake Factory Inc
05.2012 - 08.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Computer And Information Sciences
Delgado Community College
New Orleans, LAHigh School Diploma -
Grace King
05.2014
Skills
- Insurance product knowledge
- Sales expertise
- Financial Planning
- Licensed in Louisiana and Texas
- Customer Service
Certification
Producer License-Accident and Health or Sickness
Producer License-Causality
Producer License-Life Producer
Producer License-Property
Timeline
Insurance Producer
State Farm
10.2020 - Current
Restaurant Bar Manager
Bravos
02.2015 - 03.2020
Server
Cheesecake Factory Inc
05.2012 - 08.2015
Computer And Information Sciences
Delgado Community College
High School Diploma -
Grace King