Antonio Coleman
West Palm Beach,US
Summary
Strong background in the hospitality and service industry. Skilled in providing excellent customer service, resolving issues quickly, and efficiently. Proficient in cash handling, and possesses strong communication and problem-solving abilities. Diligent Hospitality Worker with exceptional people skills. Dedicated to providing guests with best-in-class service and elevating the establishment's reputation, equipped to reliably meet standards and exceed requirements to help team members with wide-ranging hospitality needs.
Overview
3
3
years of professional experience
Work History
Barback
Hideaway palm beach
West Palm Beach, FL
11.2024 - Current
- Managed multiple tasks concurrently while delivering high-quality service.
- Executed opening duties, including the setup of supplies essential for operations.
- Prepared glassware for customers' drink orders in advance.
- Restocked ice and arranged garnishes for drink preparation.
- Delivered food orders promptly from kitchen staff to bar customers.
- Answered inquiries regarding products and services related to hookahs, ensuring customer satisfaction.
Cook/Cashier/Customer Service
Grandview Public Market
West Palm Beach, FL
05.2022 - Current
- Cooked dishes following establishment recipes, ensuring quality and consistency.
- Labeled food items, maintaining organized industrial refrigerators and freezers.
- Maintained cleanliness and order of kitchen equipment, appliances, and utensils.
- Executed opening and closing procedures, including cash register counts and restocking.
- Processed payments, returns, and exchanges with accuracy.
- Applied problem-solving skills to resolve customer issues efficiently.
- Assisted in food prep tasks during downtime in off-peak periods.
- Stayed informed on company products to provide precise advice.
Court Monitor
Altitude Trampoline Park
West Palm Beach, FL
02.2025 - 06.2025
- Conducted regular checks around premises for potential hazards or safety risks.
- Organized and supervised recreational activities such as games, arts and crafts, and sports.
- Ensured the safety of children by monitoring their activities.
Sales Associate/Cashier
Journeys
West Palm Beach, FL
07.2022 - 09.2022
- Greeted customers and escorted them to product racks for assistance.
- Delivered friendly, personalized service to establish positive rapport with customers.
- Assisted customers in selecting products to enhance satisfaction.
- Maintained a clean and organized work area, ensuring a clutter-free environment.
- Operated cash register and POS for efficient handling of purchases, refunds, and exchanges.
Education
Associate in Arts (A.A.) - Psychology
Palm beach state college
Lake worth05.2026
High School Diploma -
Palm Beach Lakes High School
3505 Shiloh Dr, West Palm Beach, FL05.2024
Skills
- Time management
- Customer service
- Communication skills
- Leadership
- Organization and cleaning
- Hospitality expertise
- Reliability
- Problem-solving
- Adaptability
- Team building
Timeline
Court Monitor
Altitude Trampoline Park
02.2025 - 06.2025
Barback
Hideaway palm beach
11.2024 - Current
Sales Associate/Cashier
Journeys
07.2022 - 09.2022
Cook/Cashier/Customer Service
Grandview Public Market
05.2022 - Current
Associate in Arts (A.A.) - Psychology
Palm beach state college
High School Diploma -
Palm Beach Lakes High School
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