Antonio Crump
Fort Lauderdale,FL
Summary
Experienced Production Scheduler with above average problem-solving capabilities. Over a 3-year background in airline operations, production and crew scheduling. Great math aptitude to work well under pressure.
Overview
11
11
years of professional experience
Work History
Crew Scheduler 2
Spirit Airlines Inc.
05.2022 - Current
- Accessing crew members with their schedule. Assigning trips, taking sick calls, and notifying crew members of upcoming trips.
- Assisting crew members with hotel and transportation accommodations.
- Processing trade request for crew members on Flica. Processing vacation and float vacation request for crew members.
- Booking Deadhead trips for crew members.
Knowledge of APA/APFA contracts and FARs- knowledge of crew Tracking, and use of Sabre software
Product Educator
Lululemon Athletica Outlet
10.2020 - 09.2022
- Processing boxes of store inventory, then moving them to the floor.
- Keeping the back of house well organized and up to date with product.
- As well as assisting customers with knowledge of the company’s brand and product as they shop.
APPOINTMENT SPECIALIST
Cleveland Clinic Florida
05.2019 - 05.2022
- Processes the pre-registration of new patients to Cleveland Clinic and schedules consults and follow-up visits.
- Determines correct physician within the specified department with the correct insurance and credentialing.
- Meeting standards related to call responses, accuracy and customer service.
Program Specialist
Boosterthon
05.2017 - 05.2019
- Helping my team set up and host a Pep Rally for students each week.
- Presenting values-based curriculum to students in schools daily.
- Setting up and hosting our premier fitness event, the Boosterthon Fun Run.
- Motivating students to raise funds for their school.
- Engaging with teachers, parents, and administrators.
- Learning and understanding our business models and principles.
Leader Development Intern
Boosterthon
05.2018 - 09.2018
- Helping the leadership team develop a new leadership program for the company.
- Creating weekly newsletters on the monthly topic for the whole company.
- Helping with the production of Booster University, an event the company has every summer.
Call Center Customer Service Agent
Rolcall
08.2014 - 03.2017
- Taking inbound calls, customer service, live chat with customers, and making outbound calls.
Education
Pilot Technology
Broward College
Davie, FLHigh School Diploma - undefined
Piper High School
Lauderdale, FLSkills
- Business operations mastery
- Master scheduling
- Analytical
- Reliable
- Data gathering and documentation
- Able to handle multiple tasks concurrently
- Able to work well under pressure and deadline
- Able to choose the right mathematical methods or formulas to solve a problem
Timeline
Crew Scheduler 2
Spirit Airlines Inc.
05.2022 - Current
Product Educator
Lululemon Athletica Outlet
10.2020 - 09.2022
APPOINTMENT SPECIALIST
Cleveland Clinic Florida
05.2019 - 05.2022
Leader Development Intern
Boosterthon
05.2018 - 09.2018
Program Specialist
Boosterthon
05.2017 - 05.2019
Call Center Customer Service Agent
Rolcall
08.2014 - 03.2017
High School Diploma - undefined
Piper High School
Pilot Technology
Broward College