Antonio Delaisla
Tomball,TX
Summary
I am a dedicated professional with a strong work ethic, passionate about achieving excellence. My proactive approach helps me exceed goals, and I take pride in my contributions. I adapt well to challenges, focusing on growth and team success while thriving in fast-paced environments and collaborating to deliver outstanding results.
Overview
1
1
year of professional experience
Work History
Crew Member + Shift Manager
Arby's
Tomball, Texas
09.2024 - Current
- Assigned tasks to crew members and monitored their performance.
- Resolved customer complaints in a professional manner.
- Assisted staff by serving food and beverages or bussing tables.
- Trained new employees on company policies and procedures.
- Inspected food preparation areas to ensure compliance with health and safety standards.
- Verified accuracy of orders before delivery or pickup by customers.
- Performed opening and closing duties such as counting money in the register drawer, balancing receipts, restocking items.
- Oversaw shift operations, including cash handling and customer relations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Served food quickly for positive guest experiences.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated deep fryers safely while cooking food items as per customer requests.
- Utilized appropriate tools such as tongs or spatulas when retrieving or transferring hot foods from fryer baskets to plates.
- Organized kitchen and walk-in freezer to enable employees to easily find items.
Crew Member Team Leader
Sonic
Tomball, TX
09.2023 - 12.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Adhered to health department regulations regarding food handling procedures..
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
Education
Klein Cain High School
Spring Cypress RdSkills
- Customer Engagement
- Menu Memorization
- Health Code Compliance
- Food Preparation
- Food Running
- Inventory Restocking
- Customer Service
- Safe Food Handling
- Drive-Thru Operations
- Cash Handling
- Heavy Lifting
- Cleaning
- Taking Orders
- Crew Leadership
Certification
- Texas Food handler license
Timeline
Crew Member + Shift Manager
Arby's
09.2024 - Current
Crew Member Team Leader
Sonic
09.2023 - 12.2023
Klein Cain High School