Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Hi, I’m

Melora Charlonne

Jaffrey,New Hampshire
Melora Charlonne

Summary

I believe that I am a hard worker who know how to correctly navigate stressful situations. I also like to make sure that the task gets done no matter the circumstance. I am a very dependable worker. If I see a task has not gotten done by someone else I will offer my help to make sure the task gets done. I have a solid understanding with the difference between a workplace and not a workplace. I also understand the importance of delivering a good communication with customers and staff to ensure a happy and positive environment. I like to make people smile and laugh so I like to be as enthusiastic as needed. I have a very well hand with humor. I think its important to make others smile and spread kindness and love into the world, as it is needed everywhere.

Overview

3
years of professional experience

Work History

Dunkin Donuts
Jaffrey, NH

Crew Member and Shift Lead
09.2022 - 01.2024

Job overview

  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Served food quickly for positive guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles. i would also do other tasks that were needed to be done monthly such as cleaning vents, drains and hard to reach daily areas to maintain a clean environment.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Resolved customer complaints in a professional manner. Im excellent under stress and know how to pick up the pace when it is needed to make sure things are running smoothly throughout rushes.
  • I would place my crew in the best areas that would fit them best so the day runs smoothly in a positive manner.
  • Stocked shelves and cases with new or transferred items.
  • Adhered to health department regulations regarding food handling procedures.

Monadnock Country Cafe
Jaffrey, NH

Cook Manager
04.2021 - 09.2023

Job overview

  • Maintained accurate inventory of all food items. made sure that inventory was up to date with expiration dates.
  • Maintained cleanliness throughout entire work area including floors, walls, counters, shelves.
  • Ensured compliance with health, safety, and sanitation standards in the kitchen area.
  • Reviewed orders from wait staff for accuracy before being sent out to customers.
  • Trained new employees on proper cooking techniques, equipment use, recipe adherence.
  • Assessed performance of staff members; provided feedback and guidance when necessary.
  • Provided leadership by setting goals for kitchen staff and monitoring progress towards those goals.
  • Developed new recipes to maintain customer interest and satisfaction.
  • Planned menus and estimated food requirements according to budget restrictions.
  • Resolved customer complaints in a professional manner by investigating issues and implementing solutions.
  • Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.

Education

Conant High School
Jaffrey, NH

High School Diploma
06-2023

Skills

  • Customer Service
  • Health Code Compliance
  • Order Management
  • Food Running
  • Cleaning is one of my strong skills I think a clean and organized work area is very important
  • Problem solving under stressful situations
  • Working fast paced to make sure tasks move along nicely
  • Customer Engagement
  • Inventory Restocking
  • Store Opening and closing, I know what it looks like to set up a presentable environment for customers
  • Verbal and Written Communication is also extremely important to ensure there are no miscommunications
  • Teamwork and Collaboration are important with the relationships with coworkers to make sure the tasks get done right and on time

Affiliations

  • I have a very creative side to myself! I love to paint, Crochet, Sew etc. Anything that has a creative outlet in it I am there!
  • I am into fitness and being a health nut! Its important to maintain healthy habits!
  • I love to further my education with reading non fiction books and some thrillers and fictions.

Accomplishments

  • I did a summer camp for 5 years growing up and I would receive awards for Merit, Communication, Problem Solving and Hard Working. in all of the academic aspects of the summer camp!
  • I achieved my LNA (Licensed Nurse Assistant) Certificate and I helped Elders feel like themselves again and bond professionally with them to make sure they were well taken care of and happy. Its important to make sure they were happy because Its not easy with going through the end of life.
  • For 8 years I did Tae Kwon Do and achieved my Black Belt in 2021. I believe if you stay committed to something that its only fair to go all out.

Timeline

Crew Member and Shift Lead

Dunkin Donuts
09.2022 - 01.2024

Cook Manager

Monadnock Country Cafe
04.2021 - 09.2023

Conant High School

High School Diploma

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Melora Charlonne