Charles Haro
Fresno,CA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Crew Member/Night Shift Lead
Me Ne Eds
Fresno, CA
11.2023 - Current
- Provided excellent customer service in a fast-paced food environment.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with colleagues to ensure timely service during busy periods.
- Followed safety and health regulations while handling food products.
- Resolved customer inquiries and complaints with professionalism and care.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Educated customers on menu items, product ingredients and nutritional values.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Sales Associate/Team Leader
Lowe's
Auburn, WA
05.2022 - 03.2023
- Led sales team to enhance customer experience and optimize service delivery.
- Trained new associates on product knowledge and effective sales techniques.
- Coordinated inventory management to maintain stock levels and ensure availability.
- Developed promotional displays to highlight seasonal products and drive sales.
- Assisted customers in selecting products based on their needs and preferences.
- Collaborated with other departments to ensure a smooth workflow between teams during peak times of activity.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Greeted and assisted customers to foster positive experiences.
Package Handler/Driver
FedEx
Auburn, WA
05.2023 - 10.2023
- Loaded and unloaded packages from delivery trucks efficiently.
- Sorted packages by destination to ensure timely delivery.
- Operated package handling equipment safely and effectively.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Education
Lemoore High School
Lemoore, CASkills
- Customer service
- Food safety compliance
- Cash handling
- Inventory management
- Team collaboration
- Product knowledge
- Time management
- Problem solving
- Effective communication
- Company standards
- Sanitizing
- Workplace efficiency
- Hospitality service expertise
Affiliations
- Gardening
- Sports
Accomplishments
- Leadership
- Attendance
- Eager for more
- Over achiever
Certification
- Food handler card
Languages
Spanish
Limited
Timeline
Crew Member/Night Shift Lead
Me Ne Eds
11.2023 - Current
Package Handler/Driver
FedEx
05.2023 - 10.2023
Sales Associate/Team Leader
Lowe's
05.2022 - 03.2023
Lemoore High School